Reliance JioPhone Customers Must Spend Rs. 4,500 On Recharges Over the Next Three Years; Otherwise, Jio Asks to Return the Device

Just before delivering the first batch of JioPhones to the pre-booked customers, Reliance Jio has updated its website with all the terms and conditions of the JioPhone. While it’s not surprising that the company hasn’t released this t&c until now, there are surely some shocking things revealed by the company.


Don’t Return the JioPhone Before Three Years, Otherwise, You Will be Penalised

There were some rumours right after the launch of JioPhone saying that the company will offer a refund if you return the device before three years. Yes, it’s now officially confirmed that you can return the JioPhone before three years and the company even offers you some part of the security deposit.

But there’s a catch as usual. If you’re a customer looking to return the JioPhone before one year from the purchase, you will be penalised because Jio will be charging the entire security deposit amount of Rs. 1,500, and on top of that, you have to pay additional GST charges if any.

If you want to return the JioPhone between 12 months and 24 months, you will be charged Rs. 1,000 and GST charges if any. Lastly, if you want to return the device between 24 months and 36 months will be charged Rs. 500 and GST charges on top.

The Recipient may return the JioPhone at any time during the period of three years from the date of the first issue on payment of the following charges (“Early Return Charges”):


Recharges Should be Done Regularly

Another highlighted term is that Reliance JioPhone should recharge the feature phone every month. “The Jio Phone is available for continued use on the Recipient purchasing telecom recharge vouchers of an Authorised Carrier (presently Reliance Jio Infocomm Limited) from the Company or any of its authorised retailers for use in the Jio Phone of a minimum value of Rs. 1,500/- per annum for a period of 3 years from the date of the first issue of the Jio Phone,” Jio website reads.

So, you have to spend over Rs. 4,500 only on recharges with the JioPhone. That said, your entire cost of the device will come to Rs. 6,000. Furthermore, if a user fails to recharge worth at least Rs. 1,500, the company has the right to ask the customers to return the handset. Also, these customers have to pay an additional amount as per the company.

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212 Comments on "Reliance JioPhone Customers Must Spend Rs. 4,500 On Recharges Over the Next Three Years; Otherwise, Jio Asks to Return the Device"


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[…] is also offering some digital content services such as Live TV, movies, and music. As said earlier, there is no network lock issues over here, which is a huge plus point for the feature […]

[…] thing which lets the JioPhone down is the network lock issue. The JioPhone is locked to Jio 4G network, meaning you can’t use any other network. As of now, Jio is selling only the single SIM […]

September 29, 2017 11:29 am 11:29 AM
Yes Jio’s step was morally wrong. But its 21st century. And look at its competitors. Jio atleast released its TnCs even if late. Secondly they are not looting in nature so they are not to trap u n take away all ur money. Yes revealing TnCs b4 selling wouldve been ideal. But this is not 10th century. Secondly those who r thinking of switching out of Jio cause of this, omg I can juss laugh on u guys. Ul r thinking up r very smart. What about the TnCs which are never ever released by AVOID? Released not even late!… Read more »
October 1, 2017 12:59 am 12:59 AM

One more copy cat. Its look like World is dark when cat closes its eyes. BSNL gives unimited data and voice calls for Rs.97

Jio lover
October 1, 2017 1:42 pm 1:42 PM

There is no such plan in bsnl