3 telecom operators namely Aircel, Vodafone and PSU BSNL were reported as failing to meet quality of services benchmark set by DOT with regards to call drops as Economic times reported today. The performance on call drop is accessed through quality of service (QoS) parameters like call drop rate/circuit switch voice … Read More
Telecom operators like Bharti Airtel, Vodafone India, Idea cellular and Aircel have reportedly sent an application to Telecom regulatory authority of India for reconsidering its proposal to reduce the ceiling tariffs for voice calls and SMS in roaming which are applicable in the absence of any roaming tariff voucher. Earlier … Read More
The Telecom Regulatory Authority of India (TRAI) has issued a draft “The Standards of Quality of Service of Basic Telephone Service (Wireline) and Cellular Mobile Telephone Service (Fourth Amendment) Regulations, 2014” for comments from the stakeholders. Through these amendments, the authority proposes to review the framework for financial disincentives for … Read More
The Telecom Regulatory Authority of India (TRAI) regularly conducts customer satisfaction surveys for independent agencies to evaluate customer perception of services being provided by the telecom service providers. The regulator has also collected customers’ views to evaluate the effectiveness in implementation of various regulations, directions and orders issued by TRAI in the … Read More
The telecom regulator, Telecom Regulatory Authority of India (TRAI) is set to issue a consultation paper on regulating the over-the-top players (OTT) by third week of January, 2015. The telecom regulator is of the view that currently there is no law or framework governing the concept of net neutrality in India … Read More
As we know, Government of India had blacklisted telemarketers for making pesky calls implying any person or entity who gets blacklisted will not get telecom connection for a period of two years from the date they were named in the list. The number of complaints for unsolicited commercial communications (UCC) … Read More
According to a report by CAG (Comptroller and Auditor General) top 7 telecom operators including Airtel, Vodafone, RCom, and BSNL have a total fine of Rs 2116.95 crores levied for non compliance from their side on subscriber verification rule which is also known as KYC (Know Your Customers). The report … Read More
Indian telecom operators have a wide network of 2G and 3G networks and the wireless data adoption has been multiplying every year. so much so that, 76% of Indian Internet consumers access data through mobile devices. But are consumers happy with the data speeds that they are experiencing? Many people … Read More
India’s telecom regulator TRAI issued an guideline, making it mandatory for every Broadband service provider ( Wireline – ISPs) to offer minimum download speed 512 Kbps as “broadband’ and reports the number of broadband subscribers in accordance with the revised definition i.e. greater than 512 Kbps. Earlier The Department of … Read More
When it comes to the quality of 3G mobile and Data service in India, Aircel ranks first in terms of worse 3G mobile service operator among all operators (excluding BSNL) in several service areas during the quarter ended June 2013, according to telecom regulator TRAI’s s Quality of Service (QoS) … Read More
India’s leading mobile service providers Vodafone, Idea Cellular BSNL and Aircel are tops on the list of higher billing dispute in several telecom circles during the quarter ended June, 2013 according to sector regulator TRAI’s Telecom Services Performance Indicators Report (Metering and billing credibility). As per TRAI Quility of Service … Read More
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