Aircel Confirmed to Shut Down Operations in Six Circles; Existing Customers Can Port Out to Another Operator by March 10, 2018

Aircel has informed telecom regulator Trai that it’s shutting down operations in six circles and will direct the customers in those circles with Unique Porting Code (UPC) to join another network. Aircel will notify the customers with a 30-day notice period, and an existing Aircel customer in those regions can port out to another network by March 10, 2018.


Maxis, which has a majority of stake in Aircel informed to Trai on December 1 that it’s handing over the licence in six circles where it has 2G operations. And the circles are Gujarat, Maharashtra, Haryana, Himachal Pradesh, Madhya Pradesh, and Uttar Pradesh (West).

Aircel would be shutting operations in the said circles by January 30, 2018, and will allow customers to port out another network until March 10, 2018. Aircel also asked an exemption to Trai that even customers who joined in the past 90 days on Aircel network can also port out. Generally, if a customer wants to port out from a network, he should be on the network for at least 90 days.

Aircel asked to keep the UPC codes valid till “23:59:59 hours of 10th March 2018; not reject any porting-out request of its subscribers whose activation of mobile number in the network of M/s Aircel Group is of less than ninety days.”

Aircel has over four million subscribers in those six regions, and it blamed the competitive market in recent times for its decision to shut down the shop. With the entrance of Reliance Jio, telecom operators have struggled a lot. While some small players chose merger option with bigger players, some directly shut down the operations asking customers to port out. That said, Aircel is the only small operator left out which is not yet giving up. Recently, it was noted that Aircel in closely in talks with Airtel for a possible merger.

The shut down of operations in these circles would boost Aircel’s operating profit by almost Rs 1,500 crore.

In the letter, Aircel “informed that in view of the constant licensing and regulatory changes in the last 7-8 years and the hyper-competition now prevalent in the telecom industry, they find it extremely difficult and economically unviable to run their business operations in the aforementioned six circles and constrained to surrender the licenses herewith,” as stated by Trai.

Aircel will start generating the Unique Porting Codes in a timely manner, and as stated, they will be valid until March 10, 2018.

Trai also agreed for Aircel’s request of even porting out customers who joined in the past 90 days and asked the telco to issue advertisement. It also asked to state the matter on the website.

Furthermore, Aircel is also directed to submit the details of all the unported customers along with the unspent balances of the subscribers.

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114 Comments on "Aircel Confirmed to Shut Down Operations in Six Circles; Existing Customers Can Port Out to Another Operator by March 10, 2018"


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Manoj Kumar Giri
February 3, 2018 1:55 am 1:55 AM

I’m a Aircel user in Pune. I’m not being informed about the shutdown. Neither got any UPC code from Aircel. Without network I can’t send any SMS for UPC code for MNP. This is my primary number and I’ve to retain this number. Can anyone help me on this regard.

March 2, 2018 11:52 am 11:52 AM

I dont have network since yesterday in Bangalore South. Was able to connect to Airtel manually but I am not getting a reply from 1900 to get my Port out code. Dialed +91 9738012345 and entered Phone number and last digit of the SIM serial number and got the Port our code generated.

December 22, 2017 12:33 pm 12:33 PM

3G coverage by Aircel is not upto the mark when compared with Airtel and BSNL in Tamilnadu.

How is the Aircel own 3G coverage at the other states?.

December 22, 2017 12:31 pm 12:31 PM
Real face of Aircel Tamilnadu : It is allowing only its postpaid customers to use all the unlimited pack benefits using vodafone during national roaming. It is kicking off its prepaid customers ???. BSNL is confusing its customers in 3 forms : plan vouchers, STVs and topups Airtel and Idea have clearly mentioned which packs will work during national roaming or make it work by recharging with Rs.56 for 28 days or so. Jio : Fully RLH compliant. No confusions 3G speed descending order : Airtel, Aircel, BSNL (I didn’t use vodafone even for 4G. So no comments about that).… Read more »