Vodafone India

Vodafone starts offering double data benefit at same price

Vodafone India has launched a new 3G Data offer for Prepaid customers in Tamil Nadu dubbed as Vodafone 3G power play scheme which will offer double the data at same price. These offers are launched under the Speed is Good campaign. Vodafone 3G customers can simply dial *121# to access this special limited period offer valid from 17th April 2015 Vodafone 3G power play Plan Details 3G MRP Current Benefit New Benefit [...]

Vodafone M-Pesa now offers ‘cash-back’ and ‘free transfers’ for six months

Vodafone M-Pesa with over 90,000 agents brings a unique offer for all new M-Pesa customers on transactions pertaining to Mobile Money Transfers and Utility Bill Payments. Under this offer, all new M-Pesa customers making utility payments through M-Pesa get upto INR 50 cash back every month for 6 months. Utilities include Vodafone Post-paid bills, Landline bills, Vodafone Pre-paid recharge, DTH recharges, and Electricity and Gas bill payments. The minimum payment [...]

Vodafone invests more on customer care enhancement, new retail outlets in Rajasthan

Vodafone, in its effort to enhance customer care services in Rajasthan, has expanded their retail footprints across the state. The service provider also launched a responsive website, where the subscribers can avail services in the shortest possible time. With a massive investment of Rs. 200 crores, Vodafone launched nine retail stores and 50 mini-stores within a span of 12 months. Now, the operator has around 670 stores overall in Rajasthan [...]

Vodafone’s new customer care number will be 199, says sources

Vodafone will change its customer care number into 199, according to sources. Currently, the service provider uses 111 as its customer care number and TRAI had directed it to stop using this number last month. Announcement of the same will strike soon. TRAI had earlier directed the service provider to change its existing 111 customer care number on the grounds that it violates the national numbering plan. According to the [...]

Vodafone introduces STV 26, starts offering Local calls at 30p/min for 60 days

Vodafone has started offering STV 26 in Delhi circle. The new special tariff voucher offers local calling at just 30p/min for 60 days. STV26 from Vodafone seems to be one of the cheapest local calling offer in Delhi compared to rival offers. Idea offer 30p/min local for Rs 64 with validity of just 28 days. Airtel offer 40p/min for Rs 51 with 28 days validity. While everyone speculated for tariff hike post [...]

Global: Vodafone UK introduces Outlet to sell refurbished smartphones

Vodafone has introduced an online store for its UK customers, where the customers can sell their barely-used phones and tablets to the network within the first 14 days of purchase. Dubbed as Vodafone Outlet, this allows the customers to check if the phone suits their requisites and return, if not. The hefty discounts make this resale offer attractive. The second-hand smartphones are checked for their reliability. “They go through a [...]

Vodafone claims to have the largest 3G network in UP East circle

Recently we reported how Vodafone has been investing in strengthening its network in some circles, just last month it declared that it had increased the network footprint in new areas of Arunachal Pradesh and strengthened its network in Mumbai. Now Vodafone claims that it has the largest 3G network in UP East circle and delivers superior experience to its subscribers in the circle. Vodafone India, has invested over INR 480 [...]

Vodafone set to encash IPL fever with ‘Speed is Good’ ad campaign

Vodafone India has launched its new campaign for the Indian Premier League (IPL) Season 8, highlighting the network’s 3G data network capabilities. With the proposition of ‘Speed is good’, the campaign comprises a series of television commercials that Vodafone will air during the seven-week long tournament. The campaign is made up of short and memorable stories, where Vodafone customers use their fast 3G network to bring a smile to someone’s [...]

Global: Vodafone UK to offer 4G by default, ditches 3G-only contracts

Vodafone UK is the latest to enter the 4G buzz by including 4G to all pay-monthly handset contracts. The service provider has also refreshed its postpaid tariffs. Besides, the operator has ditched its 3G-only contracts. According to the new revisions, the entry level Standard Bundle packs come with 500MB or 1GB of data along with different bundles of voice and texts. The medium-priced Red Bundle packs offer unlimited voice and [...]

Vodafone strengthens network and transforms retail for enhanced customer experience in Mumbai

Following a ‘Customer First’ approach, Vodafone India, has invested over INR 1000 crores on ramping up network and distribution and retail presence in Mumbai circle over the past 12 months (April 2014-March 2015). Already the preferred mobile services provider in terms of Subscriber base, Revenue Market Share and Retail touch points, Vodafone has been focusing on closer engagement and enhancing customer experience in an endeavour to be future ready. Pursuing [...]

Vodafone expands footprint in Arunachal Pradesh to two new districts

Vodafone the second largest operator by subscriber base has announced today that it has extended its services to two new districts in Arunachal Pradesh, bringing its total of serviced districts to 11 out of the total 18 districts of the state. "Vodafone India, one of India’s leading telecom service providers, has announced the launch of its network in Daporijo in Upper Subansiri District, and Aalong and Basar in West Siang [...]

Vodafone asks for more time to stop using 111 as customer care number

Telecom regulatory authority of India had asked Vodafone to stop using the 111 number for its customer care services. TRAI had notified Vodafone on 2nd March and asked it to file the compliance report by 10th March. Vodafone had responded saying they had been using the number for customer service since years and now couldn’t suddenly stop using it in a span of 10 to 12 days citing the inconvenience [...]

Vodafone IN revamps it’s MyAccount Portal, enriching customer experience

We have been emphasizing on the importance of customer experience via various forms be it website, self care or an over all experience really from a long time. Looks like Vodafone IN is trying to provide an all new customer experience through its online platforms via its Website and Self care portal. Vodafone India revamped its  My Account Portal with an all new look and experience making it more attractive [...]

Vodafone to launch international standard stores in India

Vodafone is looking to revamp its customer experience in India. Vodafone is in a foray for modernising its offerings to International standards by adding a touch of convenience for its customers. Earlier we shared with you how Vodafone had become the first operator to start paperless activation for new connections on the basis of Aadhar card and now they are looking to upgrade Vodafone galleries and mini stores across the [...]

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