Vodafone Karnataka Tops TRAI Quality of Service Report Ending Sept 2009

Vodafone Karnataka Tops TRAI Quality of Service Report Ending Sept 2009In the latest Quality of Service (QoS) Report,for the quarter ending September 2009, released by Telecom Regulatory Authority of India (TRAI), details of which were published recently -Vodafone achieved the highest accessibility rate of 99.03%, one of the low call drop rates of 0.98% and a 98.28% rate of calls with good voice quality and a 100% resolution of billing and charging.

QoS Survey is part of the Indian Telecom Services Performance Indicators report that is released by TRAI every quarter. The customer requirements and expectations are given paramount consideration in the formation of these standards. The parameters and benchmarks have been made meaningful to the consumers for enabling them to make an informed choice and also on the level of quality that they are getting.

Speaking on this commendable achievement, K Sankara Narayanan, CEO Vodafone Essar South Limited said, “In the current dynamic and competitive scenario, the success and survival of an operator hinges on the quality of service (QoS) it provides This is indeed a proud moment for us all having topped the QoS for the 2nd consecutive quarter on almost all parameters among other GSM service providers in Karnataka state. Vodafone is truly a distinct communications leader where Karnataka customers benefit from a complete experience. We will constantly work at empowering and delighting our customers.”

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29 Comments on "Vodafone Karnataka Tops TRAI Quality of Service Report Ending Sept 2009"


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April 12, 2010 12:50 am 12:50 AM

without any doubt aircel have best network in karnataka its cover almost all cities… i think aircel have better network then Airtel… but they getting fail to select proper distributor

April 11, 2010 9:23 pm 9:23 PM

Mr.ARJUN for ur kind information Aircel is the biggest flop network in karnataka. its adding 20000 customers/month in karnataka where as other operators are adding 1-3lak per month. & Aircel is facing very low ARPU problems tats y it has sold its tower business so tat it can collect some funds.so no question of Aircel buying some operator. Aircel is good only in TN & some eastern states but not everywhere.

April 11, 2010 3:45 pm 3:45 PM

vodafone network much better.