Since Vodafone is present in all states of India, any customer who wants to re-locate from one state to another state – anywhere in India can continue to enjoy un-interrupted services from Vodafone.
Customers relocating to different parts of the nation often face trouble securing a local mobile phone connection with number choice. It is a big hassle to search for the right tariff plan, service provider, etc. in the new location. Moreover, customers who were enjoying special privileges like higher credit limits, billing details, etc. in their older location need to establish their credentials in their new location.
Keeping this inconvenience in mind, Vodafone has launched the new service to enable its post-paid customers a seamless relocation experience. The customer needs to apply for the same in his current location.
The CRM (Customer Relationship Management) will alert the Vodafone team in the new location from where executives will contact the customer, ensure a convenient process of allocating them a new number (as per customers choice), retaining their credit limit, changing the billing address and collecting identity proof documents.