Vodafone IN revamps it’s MyAccount Portal, enriching customer experience

We have been emphasizing on the importance of customer experience via various forms be it website, self care or an over all experience really from a long time. Looks like Vodafone IN is trying to provide an all new customer experience through its online platforms via its Website and Self care portal.

Vodafone India revamped its  My Account Portal with an all new look and experience making it more attractive in providing richer experience to customers. As a part of this, there is a complete revamp of it’s website as well.

Vodafone Home














Vodafone MyAccount














The Website/My Account appears less buggy and more user friendly now. Airtel is also trying to revamp it’s website since many months, but its limited to only few pages. We expect more surprises to be coming from operators to enhance customer experience.

Also Read : Analysis on Web based Self  Care service 

Dear readers, how do you feel about this new look of Vodafone IN? Do let us know via comments.

Reported By

Leave a Reply

5 Comments on "Vodafone IN revamps it’s MyAccount Portal, enriching customer experience"


Sort by:   newest | oldest
Anil Kumar
March 15, 2015 9:22 pm 9:22 PM

offtopic : just talk to a site engineer here in Jaipur and he is saying that service will be launched in Rajasthan by May 1st week.

March 15, 2015 11:26 pm 11:26 PM

Which services…RJIO? If yes, any other details he gave you?

March 15, 2015 6:58 pm 6:58 PM

Private telecme players looting indian money….

March 15, 2015 8:38 pm 8:38 PM

Goku, it’s the government which loots the operators and then the public gets looted in turn. Poke your bum if you talk shit!

March 15, 2015 5:35 pm 5:35 PM

@Srikapardhi I sent mail to Tharun George For Aircel , who run revamp its website last month . Hope u will do the same