Vodafone Idea Business Study 2025: 76 Percent of MSMEs Plan to Increase Cybersecurity Investments

Vi Business’ latest MSME Growth Insights Study reveals a rise in digital maturity across India's MSMEs, led by South India, but highlights ongoing challenges in adoption and investment.

Highlights

  • India’s national Digital Maturity Index (DMI) rose from 56.6 in 2023 to 58.0 in 2025.
  • Only 12 percent of MSMEs are fully digitalised despite growing awareness.
  • Telangana tops the DMI chart at 71.2, followed by Kerala and Maharashtra.

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Vodafone Idea Business Unveils MSME Digital Growth Study 2025 on World MSME Day
Vi Business, the enterprise arm of Vodafone Idea (Vi), has released the third edition of its report, Ready for Next MSME Growth Insights Study 2025, marking World MSME Day. The study provides an in-depth look at the digital transformation journey of India's micro, small, and medium enterprises (MSMEs), highlighting increasing digital maturity alongside persistent adoption challenges.

Also Read: Vi Business Unveils Solutions for MSMEs’ Digital Transformation




Digital Maturity on the Rise

According to the report, released on Friday, June 27, India's national Digital Maturity Index (DMI) has seen a steady increase, moving from 56.6 in 2023 to 58.0 in 2025. However, only 12 percent of MSMEs are fully digitalised, indicating fragmented progress. While awareness and intent are rising, the pace of digital adoption continues to depend heavily on financial capacity and access to advisory support.

Vodafone Idea stated, "As India's digital economy accelerates backed by Digital India, Bharat Net and mobile broadband use, smaller businesses are exploring digital tools to enhance operational efficiency and expand their market reach."

Regionally, South India leads the digital shift with a DMI of 62.9. Telangana emerged as the top-performing state with a DMI of 71.2, followed by Kerala (63.7) and Maharashtra (59.2). The transformation of Hyderabad into a technology hub, backed by strong digital infrastructure and a vibrant startup ecosystem, has been a key driver of Telangana's lead.

Also Read: Vodafone Idea in Talks to Raise USD 2.9 Billion Loan to Strengthen Network

MSME Investment in Cloud and Cybersecurity

The report highlights a significant rise in investment intent across sectors. Professional Services ranked highest in digital transformation budgets, followed by Retail, Logistics, Transportation, Media and Entertainment, Manufacturing, and others. Notably, 72 percent of MSMEs plan to increase cloud spending, and 76 percent have prioritised cybersecurity in response to growing cyber threats.

Vi Business also noted encouraging trends in digital leadership. Women entrepreneurs (DMI: 57.4) are closing the digital maturity gap with their male counterparts (DMI: 57.7) and are leading cloud and security adoption in niche sectors such as education and IT. Entrepreneurs aged 40–60 have emerged as the most digitally mature group, challenging the assumption that younger founders are more tech-savvy.

Also Read: Vodafone Idea Signs MoU with West Bengal Government to Offer Digital Advisory to MSMEs

Bigger MSMEs Outpace Smaller Ones

Despite the positive trends, the study found that smaller and younger MSMEs continue to adopt digital tools cautiously due to limited financial bandwidth. In contrast, enterprises with turnovers of Rs 50–100 crore and above report significantly higher digital maturity, driven by their capacity to invest in advanced technologies such as automation and customer engagement platforms.

Commenting on the findings, Arvind Nevatia, Chief Enterprise Business Officer, Vodafone Idea, said, "MSMEs in India are clearly moving from digital curiosity to digital commitment — and that's an encouraging shift. The sharp rise in investment intent around cloud, cybersecurity, and automation shows that small businesses increasingly see technology as a growth enabler, not just a utility. Through Ready for next program, our aim is to celebrate incredible growth journeys of India’s MSMEs - from small towns to global markets, from manual processes to being digital-first enterprises."

Vodafone Idea also noted that the Ready for Next program, certified by Cyber Media Research (CMR) as India's largest digital advisory initiative for MSMEs, has reached over two lakh businesses across 15,000 pin codes and 16 sectors over the past three years.

You can also join the TelecomTalk WhatsApp Community, TelecomTalk WhatsApp Channel or Telegram group Telecom Circle for updates and discussions.

Reported By

Kirpa B is passionate about the latest advancements in Artificial Intelligence technologies and has a keen interest in telecom. In her free time, she enjoys gardening or diving into insightful articles on AI.

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