Andrew Bonwick
Vice President of Product Development at Relm Insurance
Madhav Sheth
CEO of Ai+ Smartphone
Stephen Rose
CEO Render Networks


US telecommunications service provider, Verizon, announced last week that its network transformation provides faster upgrades while ensuring a seamless customer experience. Verizon stated that it has undertaken a multi-year redesign of its network architecture to continuously optimise the customer experience. This transformation focuses on enhancing security, reliability, resiliency, and performance without disrupting customer services.
Also Read: Verizon Launches Mobile Onsite Network-as-a-Service Vehicle for Enterprise Customers
Kubernetes-Based Webscale Cloud
The American telecommunications company stated that it has developed a Kubernetes-based Webscale Cloud platform for its core network functions. This cloud-native architecture allows for greater flexibility and scalability, enabling Verizon to quickly adapt to changing network demands.
Orchestration and Automation
Verizon further added that extensive orchestration and automation are key components of this transformation. These technologies enable Verizon engineers to rapidly deploy network feature enhancements and improvements. Verizon highlighted that application upgrades and changes, which used to take weeks, can now be implemented in just a few hours with zero downtime.
Customer Experience Improvements
According to Verizon, the upgrades delivered through this transformation cover a wide range of enhancements, including improvements in mobility handovers, call drop reduction, network resiliency, security enhancements, new fixed wireless access (FWA) features, latency reduction, and other improvements aimed at enhancing the customer experience.
Also Read: Verizon Expedites 5G Ultra Wideband Expansion With Full C-Band Access
Greater Reliability
Verizon announced that this network transformation has significantly improved network reliability. By reducing the need for physical intervention in network hardware, Verizon claims it can maintain its network’s functionality while implementing changes and upgrades. This results in higher customer satisfaction and fewer service interruptions.