Telenor India undergoes network outage in UP East and UP West

Telenor India seems to have met with a network outage in Uttar Pradesh (UP) East and UP West since morning. The operator took itself to Twitter to announce the outage.


“Due to some unfortunate incidents in UP East and UP West’, networks in some areas in both the circles has been impacted,” a message on the Twitter stated. “We regret the inconvenience caused to our customers and assure you we are taking swift action for early restoration of our sites.”

According to Telenor India, it has formed a task force along with its vendor partner to restore networks in these areas. However, it is not clear what “unfortunate incident” has occurred in the aforementioned circles for the network outage.

Soon after, there was also an update from Telenor India stating that the restoration is currently underway. The update also mentioned few “fiber cuts” in some areas, which the operator stated that it will solve on priority.

Telenor, which currently has 52.4 million subscribers, recently completed the largest commercial deployment of Huawei’s Blade Site wireless base-station solution in India with more than 10000 new sites installed across six circles.

Besides strengthening its network, Telenor India was also focusing on launching some affordable data packs. Recently, Telenor India launched an exclusive night data packs, starting from Rs. 2 to Rs. 48 with validity ranging from 1 to 28 days in its six operating circles. These packs are valid for usage between 11 pm and 7 am, and offers data benefits up to 1 GB.

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13 Comments on "Telenor India undergoes network outage in UP East and UP West"


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June 23, 2016 2:26 am 2:26 AM

Reliance 4g showing in hyderabad

June 23, 2016 2:24 am 2:24 AM

When they are launching LTE in hyderabad

Banke Bihari
June 21, 2016 11:43 pm 11:43 PM

Heavy thunderstrike in early monrning today…i’ve bsnl broadband and lan wire connected to my modem, router, gigabit switch, smart tv, laptop……..All Gone!!

I think source of problem was telephone wire…as the filter separating modem and telphone line is also gone!

So much loss because i forgot to remove the lan wire to my laptop and smart TV…modem & switch were not that costly but… 🙁

June 22, 2016 1:23 am 1:23 AM

Man, that’s terrible, which city? Be thankful that you’re safe. Could be some power line came in contact with your phone line because thunder strike can be much more damaging. If its the former case then your gadgets might be salvaged because in such cases the power supply units are fried and other components are saved. In modems and DC devices adapters get damaged which can be replaced. Don’t give up hope. Happened with me once, two phases came in contact due to water and boom…

Banke Bihari
June 22, 2016 11:40 pm 11:40 PM
Thanks for commenting. I think the suspect was telephone line as mentioned previously as the modem splitter is not working but power adapters of all the devices are working ok! Clearly source of trouble was not power line. Generally, good devices provide some form of protection against high voltage buidup in external lines using high voltage capacitors , snubber circuits and so forth…but in this case it seems broadband modem did not isolote that. Also, main router is working ok! but another networki g switch connected to the lan port of modem fried! Biggest disappointment was that i connected my… Read more »