GTPL Hathway Unveils AI-Powered WhatsApp Bot GIVA for Customer Service
GTPL Hathway, a Multi-System Operator (MSO) in India providing Digital Cable TV services and Wireline Broadband, introduces an upgraded version of its WhatsApp bot, GIVA, leveraging Yellow.ai's AI capabilities to automate customer support, enable self-service, and streamline after-sales service. With multi-language support and integration with CRM and payment gateways, GIVA offers personalized experiences and enables convenient payments via WhatsApp Pay, enhancing customer interactions and service efficiency, GTPL Hathway said on... Read More