Reliance Jio to Serve Railways from January 1, Bharti Airtel Loses the Contract

By November 21st, 2018 AT 7:40 PM

Reliance Jio Infocomm will serve the country’s largest and most sought-after accounts in telecom – the railways – from January 1, with officials saying it is likely to slash the national transporter’s phone bills by around 35% at least. Railways has been using Bharati Airtel for over six years as its telecom provider for 1.95 lakh mobile phone connections used by its employees in the closed user group (CUG) across the country for which the railways paid around Rs 100 crore bill per year, they said.


Its validity will expire on December 31 this year. A Railway Board order issued on November 20 said it “had assigned the responsibility to RailTel (railway PSU) for finalisation of fresh CUG scheme for Indian Railways as the validity of the existing scheme is expiring on December 31, 2018. Fresh CUG scheme had since been finalised by RailTel and Reliance Jio Infocomm Limited has been awarded the contract to implement the scheme.” This news is reported by PTI.

“The fresh CUG will come into effect from January 1, 2019,” said the order which detailed the tariff rates to be provided by the company. Closed User group (CUG) is a supplementary service provided by the mobile operators to subscribers who can make and receive calls from any member associated within the group. This service is applicable for SMS also.

Under the scheme, Reliance Jio, the latest entrant in the telecom market, will provide 4G connections and calls for free of charge. The company will provide four packages to railways – one for its senior-most officials (2% subscribers) – a 60GB plan with a monthly rental of Rs 125, a 4 GB plan at a monthly rental of Rs 99 for its joint secretary level officers (26% subscribers), a 30 GB plan at a rental of Rs 67 for Group C staff (72% subscribers) and a Rs 49 rental plan for bulk SMS.

For regular subscribers, a 25 GB plan of Jio is available for Rs 199 and subscribers have to pay Rs 20 per GB thereafter to top up their plans. Railway employees have to pay Rs 10 for 2GB of extra data they use and more thereafter, according to the plan worked out by Jio. While under the present scheme railways is charged for calls outside CUG, the plan from January 1 will not do so. Also, the 4G data pack in effect from next year is much cheaper than the present packs available to railways.

“While Airtel is serving around 1.95 lakh railway subscribers, Jio will serve 3.78 lakh personnel of the railways, and because of the increase in the numbers, we are getting a better deal from the service provider. As a result of this, we are likely to reduce our phone bill by around 35%,” a senior official said.

Last month, Reliance Jio Infocomm had emerged as the lowest bidder for the account beating Airtel and Vodafone. Sources say that while railways had demanded free calls from the bidders and got it from all of them, it was the low cost data that pushed Jio as the frontrunner.

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Kaushik IMAAU(Airtel User)tri_visDianaNikhil Mumbai-Pune Recent comment authors
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Airtel did on own grade to take this steps… airtel is like always that they do Zigzig in giving when it is data or call minutes….This chindi attitude of Airtel land them to like consumer confidence in them … Airtel is too adamsnt operator from ages….Btw using airtrl 4g now is good..

Nikhil Mumbai-Pune
Nikhil Mumbai-Pune

It’s really good(courtesy Jio). I hope Airtel expands faster than Jio in next two years.


Let’s see what happens. If airtel survives, it will winner in data services in terms of speed and quality. Premium
Users will shift to Airtel

AU(Airtel User)
AU(Airtel User)

Premium users were always on airtel long before. Just check out the arpu also most low paying customers r on VIL.

Kaushik IMA
Kaushik IMA


Today I went to a cinema in indore with friends and afterwards booking UBER was nightmare thanks to premium 4G network of Airtel.

All my friends on Idea, Vodafone, Jio managed to book while my app was stuck.

Airtel gives 70 Mbps in outskirts of city with low population but in proper Business District it just fails.

So much for premium 4G, even Rcom was better than this!


One question I do not think that all railway employees have 4g phone and not every is ready to buy a new phone just to change operator, how jio handle this, will they provide free jio phone


Most of the people would be using a 4g phone with Jio connection in first slot & Airtel 2g in second sim.

Most of them upgraded to 4g in the last few months or so for TV & movies.

Secondly , those having old 2g handsets can exchange a new Jio phone at rs 500 only.

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