Pebble is Dead and Its Customers are Left with Zero Warranty and Services

Pebble, which is one of the well-known smartwatch brands, is officially dead. Today in a blog post on Kickstarter, the company announced that Fitbit is taking over its “key Pebble assets” and Pebble will “no longer be operating as an independent company.”

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This news comes perfectly in line with a report published by Bloomberg that stated the sell-out of Pebble’s assets. It is an after-effect of Pebble’s dying funds and rising debts. Sadly, this acquisition is bad news for Pebble smartwatch owners as they are being left in the ruins. The customers are stripped off all the warranties and services that the brand promised with its products. In simpler terms, the customers are on their own now.

The company wrote in its blog post,“One-to-one Pebble support is no longer available” and “any Pebble currently out in the wild is no longer covered by or eligible for warranty exchange.”

The above-quoted lines mean that regardless of the time frame when the customer bought the Pebble product, if the device malfunctions then nothing can be done about it. You can very well bid goodbye to the wearable as there won’t be any help from the manufacturer. All the warranty statements could be considered void from now on. Despite Fitbit’s acquisition, Pebble customers will not get any software support or updates whatsoever. Pebble’s demise could be taken as the extreme blow for the already crumbling smartwatch market and also for projects that count on crowdfunding.