Oman's operator Omantel has completed a complex transformation project in collaboration with Optiva, a provider of cloud-native revenue management software. Together, Omantel and Optiva have seamlessly upgraded and migrated over 200 Omantel products and services across all business lines to Optiva's convergent charging engine, hosted on Omantel's private cloud.
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Use Cases Powered by GenAI and 5G
This upgrade enables the implementation of innovative use cases for both consumer and enterprise segments, powered by GenAI and 5G technologies, both companies said in a joint statement.
Optiva's cloud-native convergent charging solution, which includes real-time rating, charging, and payment capabilities, plays a key role in delivering services and improving the overall digital experience for over three million Omantel customers.
By transitioning from a bare-metal deployment to Omantel's cloud infrastructure, the company can now leverage CI/CD (continuous integration/continuous delivery) pipelines and automation, ensuring rapid access to new features and capabilities.
With Optiva's Charging Engine, Omantel will also streamline the integration of new digital partners into its service portfolio, boosting customer satisfaction and driving revenue growth, the official release said.
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Customer Satisfaction and Revenue Growth
"This transformation has opened new possibilities for us to explore," said Omantel.
"Optiva is proud to support Omantel in its mission to meet all customer communication needs with a simplified and reliable suite of services. Through this cloud transformation, both Omantel and its customers will benefit from cloud-native architecture, GenAI capabilities, and enhanced 5G capacity," added Optiva.
