My Airtel App is a Much-Needed Application for All Airtel Customers: Here’s Why

By November 21st, 2017 AT 10:34 AM

Airtel has been continuously improving its My Airtel application by adding new features. Over the last two years, My Airtel application has received a slew of features, which made the app a much-needed one for all the Airtel consumers out there. Airtel customers can do a lot of things in the My Airtel application such as balance check, bill payment, postpaid bill usage check, checking Airtel Payments Bank account, etc.


In the past, customers had to visit the Airtel office to complain about the issues faced by them, but now, everything can be done from the My Airtel app itself.

Here are the top reasons why you should install the My Airtel application on your smartphone right away if you’re an Airtel user.

Track Your Usage

The first and foremost reason to use the My Airtel application is to track your usage. For example, am an Airtel postpaid user and I can track my data usage with ease. For example, if your bill amount is higher than what it usually used to be, you can head over to the account section and track your usage.

If you find something inappropriate, you can head over to the Help & Support section in the application to register a complaint.

Manage Airtel Family Plan

Airtel is also offering an exclusive Airtel Family Plan, under which you can link your family members to your postpaid account. So, under the Airtel Family Plan, the company is offering a discount of 20%, and the best part is you can track usage of your family members right from your account itself.

Airtel Payments Bank

Earlier this year, Airtel opened India’s first payments bank, dubbed, the Airtel Payments Bank. After a few months, Airtel integrated the Airtel Payments Bank services into My Airtel application itself, meaning you can control everything related to your payments bank account.

You can recharge using Airtel Payments Bank, send money to others, pay bills, and you can get all the discount offer details from this section. You can even send and receive money from Bank account, and you can pay at merchants too. Airtel Payments Bank currently has over 1 million merchants on board.

Claim Free Benefits and Link Your Other Accounts

Recently, Airtel has added a new section called free benefits, under which you can redeem free benefits associated with your postpaid/prepaid plan or device. In recent times, Airtel is partnering with mobile manufacturers and offering additional bundled data with specific mobile handsets. And if you have an Airtel additional data bundled handset, you can head over to the Claim Free Benefits to claim the additional data or whatever applicable.

Another best part of My Airtel app is you can link as many Airtel accounts as you can. So, if your entire friend circle uses Airtel, you can add all their accounts and track the usage. Further, you can add your Airtel DTH or broadband account as well, and Airtel will reward you free 10GB data for linking them.

Check Network Coverage

Last but not least, the My Airtel allows you to check Airtel network coverage in your location. That said, if you are experiencing poor network coverage, you can always report to Airtel. After logging in, scroll down to the bottom where you can see ‘Open Network’ option.

Click the option to see the network coverage, and there are two handy options- report issue and email report. You can report a network issue right away from the app, or you can email the report to Airtel team.

These are the five major reasons to install the My Airtel application. There are also other features such as users can check the user-specific plans, and can also borrow talk time with a single step using this application.

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Chakri is a go-to guy for your next smartphone recommendation. Back in his engineering days, he used to play with smartphones by installing custom ROMs and that passion got him into the tech industry. He still goes nuts about a smartphone knocking his door for review. Currently managing everything at Telecom Talk, Chakri is trying to master PUBG Mobile in his free time.

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My Airtel App customer careKaushikRinuM SChetan Recent comment authors
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It is showing all the subscribed pack details for my number.

My Airtel App customer care
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My Airtel App customer care helpline Centre online support



Guys, new Loot scheme from airtel, (recharge with 448 rupees in which we will get all calls(STD+ Mobile) including roaming calls also free and daily 1GB.

Yesterday when I tried to call to my bank customer care I have been charged 7.5 rupees for just 2 minutes. Chortel customer care says banks number is chargeable STD number. its not mentioned in T & C they say “not mentioned at any where but you have to know it”


Stop posting false info. All calls other than 1800 are chargeable. 1860 is chargeable. There is a limit to post.


No sudhakar I have bills to prove idea, Vodafone and rcom do not charge for 1860 calls if it falls into your free minutes quota.


1860 numbers should not be charged if you have free local calling pack as it is just a local charge call.


You see airtel gets away with it because of the very clever way in which they implement their unlimited plans/packs – you have a fixed tariff rate (which is usually VERY HIGH) and airtel gives “free” minutes as “discount” on top of “base tariff”. This allows them to charge…..but Airtel will refund it if you complain to DOTEL.


Eeye Sudhakar, I am not charged on Jio even for 1860 nos. Only charges for paid short SMS codes by Jio


1860 numbers not being charged by Jio is not a big thing as it is just a local charge call.


Airtel is free to charge whichever number it wishes to, but should at least Specify it in T & C. Even customer care dosen’t know which numbers are charged, He is simply replying that he has not fremed the Plan so he dosen’t know.


Yes Airtel has many hidden costs that no other Telco has. Furthermore, the number you are talking about is supposed to be charged at rates according to tariff plan I. E. Free or 30p/min. But Airtel charges at base tariff.

What you can do it file a complaint at pgportal citing violation of TRAI rules and Airtel will reverse charges. I have had many such cases with Airtel, they refunded me every time but I got tired of filing for refund claims every month so I ported out.

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