Andrew Bonwick
Vice President of Product Development at Relm Insurance
Madhav Sheth
CEO of Ai+ Smartphone
Stephen Rose
CEO Render Networks

Following the footsteps of BSNL and Bharti Airtel, Reliance Jio has announced new measures to JioPhone users during the lockdown period. Reliance Jio says it will deliver 10X benefits to JioPhone users when it needed the most. As part of its commitment, JioPhone users will be eligible to get 100 minutes of calls and 100 SMSes at no extra cost until April 17. Alongside that, JioPhone users will continue receiving incoming voice calls even after validity expiry. Yesterday, we reported the introduction of Jio’s ATM recharge facility as some subscribers are unable to recharge digitally. The Mukesh Ambani-owned telco also says it has a substantially high percentage of users that recharge online for themselves. Since its inception in 2016, Reliance Jio has been urging its users to perform recharges via MyJio app and avail cashback offers as well.

JioPhone Users to Enjoy Free Incoming Voice Calls
Joining other telcos during this tough period, Reliance Jio announced new benefits to JioPhone customers. As mentioned above, all the JioPhone customers in the country will get 100 minutes of free calls and 100 SMSes for free, and these benefits will be valid until April 17. Additionally, Jio also said the JioPhone would continue receiving incoming calls post validity.
The telco went onto say it currently has a large number of users who perform recharges online for themselves as well as for their friends and family. With the current lockdown in place, subscribers are finding it difficult to recharge via physical retail stores. For those who are facing such issues, Jio has provided alternative channels to recharge, such as UPI, ATM, SMS, voice calls, etc.