Reliance Jio No Longer Allowing Users to Recharge Old Prepaid Plans via Tariff Protection

Reliance Jio has stopped the tariff protection service which we spotted a few days ago on the company’s website. With the help of Jio’s tariff protection service, prepaid customers were able to get the previous plans and not the newly launched plans. However, the service is no longer available, meaning every Jio prepaid user will now have to recharge the newly launched prepaid plans itself. For the unaware, Reliance Jio increased prepaid plan prices earlier this month and it’s also losing the battle to incumbent telcos by charging the off-net voice calls. Jio allowed its prepaid users who are not on any active plan to avail the old prepaid plans itself via tariff protection service. The new unlimited plans from Reliance Jio with bundled off-net voice minutes start at Rs 129, whereas the same plans from Vodafone Idea and Airtel start at Rs 149.

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Jio Removes Tariff Protection Service with Immediate Effect

When it commercially launched LTE-only services back in 2016, Reliance Jio promised that it would provide the best tariff plans in the industry. After announcing the price hike recently, Jio silently allowed its prepaid users who are not on an active plan to avail the old recharge plans itself. For example, Jio’s prepaid customers got the Rs 149 plan even after the tariff hike and the plan offered them 1.5GB data per day, unlimited Jio-to-Jio voice calling and 100 SMSes per day for 28 days. Some Jio customers even recharged the Rs 1,699 yearly prepaid plan whose price has now been increased to Rs 2,199 (available at Rs 2,020 for a limited period).