Indosat Selects e& as Strategic International Voice Services Partner

Indosat Ooredoo Hutchison (Indosat) and Etisalat have formed a strategic partnership to provide exceptional international communication services, enhancing the customer experience in Indonesia and UAE.


  • Indosat and Etisalat join forces to offer world-class international communication services.
  • The partnership aims to deliver exceptional International Direct Dialing (IDD) services to customers in Indonesia and UAE.
  • Etisalat becomes Indosat's strategic global gateway, providing high-quality voice services and anti-fraud measures.

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Indosat Selects e& as Strategic International Voice Services Partner

Indosat Ooredoo Hutchison (Indosat) and e& (Etisalat) have entered into a strategic partnership to provide international communication services to Indosat customers. According to the joint statement, through this partnership with e&, Indosat is exploring ways to deliver International Direct Dialing (IDD) services to its customers in Indonesia, UAE, and beyond.

Also Read: Intelsat and Lintasarta Extend Connectivity to Remote Areas in Indonesia

Partnership for International Communication

Indosat and e& collaboration will leverage the network infrastructure, technology, and customer base of both companies to offer a broader range of services, improved connectivity, and an exceptional user experience.

e& Becomes Indosat's Global Gateway

As part of this collaboration, e& will serve as Indosat's strategic global gateway for all incoming and outgoing international voice traffic. Leveraging its voice aggregation ecosystem, e& will provide access to best practices, industry expertise, high-quality voice services, global termination capabilities, and robust anti-fraud measures.

Also Read: Etisalat by e& Launches New Maritime Satcoms Portfolio

e& expressed enthusiasm for being chosen as Indosat's strategic International Voice services partner. The partnership enables e& to deliver its high-quality voice services and anti-fraud solutions to Indosat's strong customer base in Indonesia and beyond. With a longstanding successful history between the two companies, this collaboration further strengthens e&'s value proposition and enhances the customer experience by delivering world-class IDD quality.

Also Read: Telkomsel Completes 3G to 4G Network Upgrade Across Indonesia

Operating in 16 countries across Asia, the Middle East, and Africa, e& is well-positioned to provide premium network quality for Indosat customers making IDD calls to and from the UAE, said Indosat. The collaboration sets the stage for future expansions and enriches the customer experience in additional countries.

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Passionately following the Indian #Telecom Industry for over a decade from Business, Consumer and a Technical perspective. My primary focus area is Consumer & Digital Experience.

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