Indosat Ooredoo Hutchison (Indosat) and e& (Etisalat) have entered into a strategic partnership to provide international communication services to Indosat customers. According to the joint statement, through this partnership with e&, Indosat is exploring ways to deliver International Direct Dialing (IDD) services to its customers in Indonesia, UAE, and beyond.
Partnership for International Communication
Indosat and e& collaboration will leverage the network infrastructure, technology, and customer base of both companies to offer a broader range of services, improved connectivity, and an exceptional user experience.
e& Becomes Indosat's Global Gateway
As part of this collaboration, e& will serve as Indosat's strategic global gateway for all incoming and outgoing international voice traffic. Leveraging its voice aggregation ecosystem, e& will provide access to best practices, industry expertise, high-quality voice services, global termination capabilities, and robust anti-fraud measures.
e& expressed enthusiasm for being chosen as Indosat's strategic International Voice services partner. The partnership enables e& to deliver its high-quality voice services and anti-fraud solutions to Indosat's strong customer base in Indonesia and beyond. With a longstanding successful history between the two companies, this collaboration further strengthens e&'s value proposition and enhances the customer experience by delivering world-class IDD quality.
Operating in 16 countries across Asia, the Middle East, and Africa, e& is well-positioned to provide premium network quality for Indosat customers making IDD calls to and from the UAE, said Indosat. The collaboration sets the stage for future expansions and enriches the customer experience in additional countries.