Indonesian telecommunications service provider Indosat Ooredoo Hutchison and Ericsson have announced the successful completion of Circuit Switch (CS) Core Transformation ahead of schedule. This achievement has improved the customer satisfaction index, allowing customers to experience a more efficient network.
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Successful CS Core Transformation
According to their joint statement, this project, which commenced in November 2022, was completed ahead of schedule in September 2023, consolidating two separate CS networks into one single unified network with state-of-the-art architecture.
Operational Efficiency Boost
Indosat Ooredoo Hutchison stated that this transformation project is a part of the merger program and has resulted in a 53 percent reduction in operational expenditures (OPEX) and an increase in the customer satisfaction index of 1.1 percent.
According to the statement, Indosat can reduce the risk of network disruptions or downtime in the catastrophic events of fibre or power cuts by transforming the CS core into a single platform and pooling capability.
This transformation also reduces call setup times by 495 seconds. In addition, this network simplification reduces the number of hardware, software, and infrastructure requirements, thereby reducing the OPEX.
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Previous Collaboration
Ericsson stated that earlier in January 2023, it also supported Indosat in completing its network integration by leveraging Multi-Operator Core Network (MOCN) technology in Jabodetabek, which was one of the fastest network integration projects.