The digital payments company FreeCharge has rolled out a ‘Chat and Pay’ service for consumers and merchants. The service will enable the users to send a message with their payments and request for payment.
"Payments are often social; they are in fact a very human interaction. Chat and Pay brings this human emotion to payments, making them deeply engaging. We are confident Chat and Pay will accelerate the adoption of digital payments,” said Govind Rajan, Chief Operating Officer, FreeCharge.
“As we endeavor to build the Payment OS for digital India, we seek to solve the challenge of merchant acceptance. We have introduced Chat and Pay and it is not just a way to pay but an engaging way for commerce. It will make digital payments ubiquitous in the offline space. Now merchants can start accepting digital payments by just downloading our app. Importantly at Zero investment. The Merchant payments through ‘Chat and Pay’ service will give a boost to India’s journey to a cashless economy,” he said.
Using the chat and pay feature, customers will also be able to discover nearby stores, place orders, exchange views and product images with merchants and pay on chat once the order is delivered. Merchants can now accept payments by registering their bank account number, geo-location and chose a custom identifier, a #paytag to allow customers to identify their service area through their FreeCharge App.
At launch, the ‘Chat and Pay’ service will be available on Android and will be available on iOS and Windows over the next few weeks.