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Ria Lakshman July 4th, 2015 12:32 PM 4 COMMENTS

Global: Ofcom charges UK mobile carrier EE a £1 million fine for improper handling of customer complaint, why India lacks ?

UK Mobile Carrier EE has been fined £1 million ($1.5 million) by UK’s communication regulator Ofcom for failing to deal with customer complaints. According to the Code of Practice for complaints handling by Ofcom, there is a provision for alternative dispute resolution, which allows the subscribers to transfer an unresolved complaint to an independent body for resolution. Mobile carrier EE did not provide the subscriber access to alternative dispute resolution... Read More

Ria Lakshman July 1st, 2015 12:10 PM 15 COMMENTS

Global: Mobile roaming charges in EU will end in June 2017

The European Commission and Parliament had mutually decided June 2017 as the date to eliminate roaming charges within European Union (EU), according to a decision taken by lawmakers on Monday night. Several talks were held on this regard. EU and Parliament had earlier agreed to end roaming charges by the end of this year. However, the representatives of EU member states in the council of EU suggested mid-2018. From next... Read More

Ria Lakshman June 24th, 2015 3:55 AM 15 COMMENTS

Global: ITU defines 5G to be 20Gbps network, open to public by 2020

International Telecommunications Union (ITU) has defined 5G as a 20Gbps network and calls it IMT-2020, during a recent meeting held at San Diego, California. The Union has also determined to make the network available by 2020. According to ITU, PyeongChang Winter Olympic Games to be held in 2018 will witness the first working demo of 5G. The distribution to public will be made available by 2019 end. A network with... Read More

Bhupendra Sharma June 24th, 2015 3:42 AM 4 COMMENTS

Global: Sprint Communications Hints At Discontinuing Unlimited Data

Marcelo Claure, CEO, Sprint Communications, stated that the carrier might discontinue unlimited data offering. Claure was in discussion with a Kansas City television station when he unveiled that Sprint was thinking of putting an end to unlimited data schemes later in 2015. The company offers unlimited calling, data and messaging services for as low as $50 per month. "Unlimited data continues for the next few months, but the company can... Read More

Bhupendra Sharma June 19th, 2015 3:18 PM 16 COMMENTS

Indonesian Government Asks PT Indosat To Button Down CDMA Network

PT Indosat of Indonesia will need to put a lid on its CDMA network and migrate it to the existing GSM network to comply with government's order. To make things easy and hassle-free, the operator has announced a compensation program for all of its CDMA customers. The Ministry of Communication and Information Technology has ordered PT Indosat to wind up its CDMA operation so that the spectrum can be freed... Read More

Tharun G June 19th, 2015 10:22 AM 25 COMMENTS

Global: $100 million fine on AT&T for slowing ‘unlimited’ data, Indian regulators are you listening ?

The Federal Communications Commission (FCC) has fined AT&T $100 million for slowing down subscribers using its unlimited data plans. FCC has accused AT&T of offering 'Unlimited' plan to customers but slowed down speed after subscribers cross certain limit. According FCC, once subscribers reach a certain limit, AT&T throttled their speeds and slow their internet down. Millions of AT&T customers were affected by the practice since this was implemented by AT&T since 2011.... Read More

Bhupendra Sharma June 17th, 2015 4:37 PM 20 COMMENTS

No More 2G Data Services In Singapore From April 2017

Taking into consideration the increasing dip in 2G subscribers, mobile operators in Singapore will bring a closure to their 2G services from April 2017.The Infocomm Development Authority of Singapore (IDA) has approved the request from telecom operators. Operators have been asked to smoothly migrate their 2G customers as per the plan and they have also agreed to let their 2G subscribers continue with the existing plan after migrating to 3G.... Read More

Ria Lakshman June 12th, 2015 4:04 PM 0 COMMENTS

Global: Singapore’s StarHub offers soft SIM service to tourists

StarHub, Telecommunications Company based in Singapore has begun to offer pre-paid soft SIM service for the tourists visiting the country. The service is made possible via slimduet soft SIM platform. Once activated from Changi airport, the tourist will get a $14 pre-paid package comprising of $18 talktime, SMS credit and 100GB local data for five days. Users can extend or add more voice and data by dialing a prescribed number.... Read More

Ria Lakshman June 11th, 2015 1:47 PM 0 COMMENTS

Global: Ofcom makes switching service providers easy

Ofcom, the community regulator in UK removes the unfair penalties imposed on broadband and mobile phone subscribers which make it easy for the customers to switch from one provider to another. Henceforth, the telecom operators are obliged to free the customers from the contract deals, in case of any dissatisfaction on the service. Exit penalties may still trouble those customers who benefitted from heavily subsidized handsets. However, the new rule... Read More

Ria Lakshman June 10th, 2015 8:30 PM 0 COMMENTS

Global: Small Cell Forum releases 5.1 version of its standards, focuses on virtualization

Small Cell Forum, the group dedicated to drive widespread adoption of small cells has released version 5.1 of its small cell standard. The release establishes a robust framework to commercialize small cells with outputs grouped by usage – home, enterprise, urban, rural and remote. For those who are new to the concept, ‘small cell’ is an umbrella term for operator-controlled, low-powered radio access nodes, including those that operate in licensed... Read More

Ria Lakshman June 10th, 2015 8:26 PM 0 COMMENTS

Global: Vodafone UK forays into home broadband market, finally becoming a multi-play provider

Vodafone UK has announced the launch of its home broadband service called Vodafone Connect, which is scheduled to be in the market by the end of this summer. Vodafone Connect will offer the customers a speed of up to 76Mbps. Since its acquisition of Cable & wireless years ago, the company completed its technical trials, connected to 1000 exchanges and covered more than 20 million premises. By the time of... Read More

Ria Lakshman June 10th, 2015 12:26 PM 0 COMMENTS

Global: 19.5 percent internet tax in Pakistan to hinder the expansion plans of operators

Pakistan has revised the tax for fixed and mobile internet usage to 19.5 percent, a count that could hinder the expansion plans of telecom operators in the country. The tax, which applies to all domains, including 3G, 4G, DSL, EVDO and fiber has created an outcry in the country. The internet users in Pakistan are planning to oppose the move through a planned internet blackout campaign. Sohaib Sheikh, president of... Read More