TRAI

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Jio Achieves Full Compliance with TRAI’s Customer Service QoS Norms in June 2026

Jio Achieves Full Compliance with TRAI’s Customer Service QoS Norms in June 2026

India’s leading telecom service provider Reliance Jio has achieved full compliance with the customer service Quality of Service (QoS) benchmarks prescribed by the Telecom Regulatory Authority of India (TRAI) for wireless access services for June 2026, delivering consistent performance across all 22 Licensed Service Areas (LSAs). Zero Billing Complaints Across … Read More

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TRAI Launches Revamped MyCall App to Let Users Rate and Report Voice Call Quality

TRAI Launches Revamped MyCall App to Let Users Rate and Report Voice Call Quality

The Telecom Regulatory Authority of India (TRAI) has launched a revamped version of its TRAI MyCall mobile application, enabling telecom subscribers to directly rate and report their voice-calling experience. The initiative aims to strengthen consumer participation in improving telecom service quality by collecting real-time feedback and sharing anonymised insights with … Read More

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India Adds Over 5 Million Mobile Users in June 2026: TRAI

India Adds Over 5 Million Mobile Users in June 2026: TRAI

Indian telecom service providers Bharti Airtel, Reliance Jio, Vodafone Idea (Vi) and state-owned operator BSNL recorded gains in wireless subscribers during June 2026, while state-owned operator MTNL reported subscriber losses, according to the Telecom Regulatory Authority of India’s (TRAI) Telecom Subscription Data for June 2026, released on July 28, 2026. … Read More

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Digital Connectivity Ratings: TRAI Introduces Half-Star Levels and New Audit Mechanism

Digital Connectivity Ratings: TRAI Introduces Half-Star Levels and New Audit Mechanism

The Telecom Regulatory Authority of India (TRAI) on May 13, 2026 issued the Rating of Properties for Digital Connectivity (Amendment) Regulations, 2026 (3 of 2026), introducing key refinements to strengthen the assessment framework for digital connectivity infrastructure in properties across India. The amendments follow a consultation process initiated on 27 … Read More

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TRAI Moves to Overhaul Consumer Grievance Mechanism With 24×7 Support, Stricter Penalties

TRAI Moves to Overhaul Consumer Grievance Mechanism With 24×7 Support, Stricter Penalties

The Telecom Regulatory Authority of India (TRAI) has released the Draft Telecom Consumers Complaint Redressal (Fourth Amendment) Regulations, 2026, proposing sweeping reforms to the telecom grievance redressal framework, including the removal of the long-standing advisory committee, stricter accountability norms for service providers, and mandatory 24×7 complaint support systems. The draft … Read More

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