In an attempt to serve locals, BSNL Kerala circle's Thiruvananthapuram (Trivandrum) Telecom District has announced the launch of seven new 11 digit Toll Free numbers for the benefit of Mobile, Landline and Broadband subscribers in the region.
According to BSNL release, the new area specific Toll Free Helpline numbers are 1800-4-250-250 for Information on BSNL Customer Service Centres. 1800-4-251-251 for Public Grievance Redressal Helpline, 1800-4-253-253 for Mobile Number Portability (MNP) and GSM Mobile Services (2G / 3G) helpline; 1800-4-256-256 for BSNL Landline Services, 1800-4-257-257 for Direct Selling Agent (DSA) Cell for delivery of BSNL products at the customers doorsteps; 1800-4-258-258 for Broadband Core Group and 1800-4-259-259 Data Circuits Core Group.
All seven helpline numbers mentioned above, shall be operational from 10 a.m. to 5 p.m. on all working days.
BSNL Kerala circle also announced that its Customer Service Centre (CSC) at CTO,Trivandrum will be operational on all days (including Sunday) from 15th August, 2011 to offer all BSNL services.