BSNL 5G Sites Go Live in Multiple State Capitals, Designates April as Customer Service Month: Report

State-owned telecom operator BSNL has started testing 5G infrastructure, with tower sites beginning operations in Jaipur, Lucknow, Chandigarh, Bhopal, Kolkata, Patna, Hyderabad, Chennai, and a few other state capitals. Most of these sites are 4G sites installed as part of the ongoing deployment of 100,000 4G sites, Business Standard reported, citing BSNL officials.

• Make Telecom Talk My Trusted Source
• 
• 

Also Read: Monetising 4G and 5G: Key Takeaways to Date and What’s Next?

BSNL Kicks Off 5G Testing Across Key Cities

The report stated that while BSNL officially plans to begin 5G operations within the next three months, network infrastructure is currently being tested in telecom circles where BSNL has a strong presence, officials were quoted as saying. “We are also rolling out base transceiver stations (BTS) in many cities such as Kanpur, Pune, and Vijayawada, Coimbatore and Kollam.”

4G Towers to Go Live by June 2025

On March 7, TelecomTalk reported that BSNL’s one lakh 4G towers, based on proven homegrown technology, will be fully operational by June 2025. After that, these 4G towers will be switched to 5G. Union Minister of Communications Jyotiraditya M Scindia was seen confirming this development, as shared by BSNL. This means the much-awaited launch of BSNL 4G and, subsequently, 5G is just three months away. More details can be found in the linked story.

Also Read: 5G BTS Deployment in India Slows; BSNL Readying 5G Launch

BSNL Declares April as Customer Service Month

In another development, according to BSNL’s official social media account on X, the company has designated April as “Customer Service Month,” a nationwide initiative aimed at enhancing customer experience by proactively working on service feedback.