Broadband internet connections have become a necessity in almost every household since the time the pandemic has come. People need highly stable internet connections which the operators can’t provide with their congested 4G networks. Thus, everyone who is working from home today is thinking about getting a fiber broadband connection. However, life isn’t that simple with a broadband connection either. Even broadband internet connections can drop and have issues that you might not understand how to solve. Regardless, before contacting the customer care team of the respective company you purchase services from, here is something that you can do on your own. Note that these are basic things and most you might already know them, but this is for people who have been recently introduced to a broadband connection and are facing issues they don’t understand how to tackle.
Restart or Reset Router/Modem
One of the most basic things that even a customer care agent would ask you to do is restart or reset the router or the modem. It is advisable that once a week at least you restart or reset your modem/router to keep it going smooth. If there are any network issues, resetting or restarting might solve them.
Router settings should always be according to your needs. Ensure that the settings of the routers haven’t been interfered with. Just reconfigure the router settings on your own and if you don’t know how to do it, take the help of someone who does.
Just before you contact the customer care team of the company, ensure that the issue is with the network speed and not the Wi-Fi connectivity or something else. To check the internet speed of your broadband connection, you can use third-party applications on both iOS and Android smartphones.
Location of the Router
Another thing that you should understand carefully is that the location of your router is very important. If you have placed your Wi-Fi router in a place where its network signals are interfered by the walls and other objects, you will never be able to get a seamless internet experience.
Sometimes it is not even the fault of the Wi-Fi router or the broadband connection, but your computer. If you are not receiving good internet on your computer, there can be an issue with your computer’s system. Clean your computer once and after that check your internet speed. If the issue still exists, call the respective customer care team.