Airtel Uses Its Subscriber Base To Promote MNP

By February 6th, 2012 AT 6:40 PM

Airtel Uses Its Subscriber Base To Promote MNPAirtel , India largest mobile service provider has created a new form of free publicity it has replaced the “press *9  ” to copy ” prompt with its own form of unique advertising.

From 6 FEB onwards caller across India are receiving the following message before the song plays whenever they call a airtel mobile customer “Switch to airtel and join 200 million friends on India’s best network.SMS Port followed by your mobile number and send it to 1900”.

The default tune plays on all subscribers who have activated Airtel hello tune service which is available in regional vernaculars and has replaced the pre connect message while this may be very unique and innovative as a concept.But why should a customer who is already paying subscription charges should encourage a free publicity of MNP on his number ?

It also violates the TRAI recommendations which clearly states that anyone having a (CRBT) hello tunes , dialer tone , call me tune, name tunes etc ) should be informed about monthly charges and the fact that if they press *9 the same will be copied on t0o there number , which will result in both monthly charges as well as song charges being deducted from customers balance .

In case you are not happy with the above , dial 198 complaint helpline ( toll free ) from your airtel mobile and request the agent to remove the prompt from your number.

What you think about this latest foremost free advertising by airtel using its subscriber base do share your views via comments are you happy with this move ?

A Happy Geek and a Network Research Engineer with a really cool day job…

guest
33 Comments
newest
oldest most voted
Inline Feedbacks
View all comments

Recent Posts

IPL 2020 Starts Today: Get These Prepaid Plans to Watch it for Free

The festival of sports is back to the country today with the arrival of the Indian Premier League (IPL). The...

Trai Issues New Rules for Publishing Tariff Plans by Telcos to Boost Transparency

The Telecom Regulatory Authority of India (Trai) today issued new directions on tariff advertisements and tariff publications for telcos. The...

Amazon Alexa App Will Now Support Hindi on Both iOS and Android

Amazon Alexa is a smart assistant which can make your life a bit easier. You can ask Alexa to do...