Airtel revamps Mitra app to include new features for partner retailers

When Jio is offering its partner retailers to move to the digital ecosystem to ease their recharging and SIM activation process, Airtel doesn’t want to go obsolete in the digital process to help their retailers. To do so, Airtel has brought a major update to their partner app called ‘Mitra’.

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In the recent update to the app, Airtel has added several new features and significantly changed the user interface in a more responsive way. Now, the retailers can manage their accounts and recharge a number in few taps.

Also, there will not be any data charges for the app usage on Airtel network. Airtel partners can easily get the app from Google Play store, which earlier available via a link generated to LAPU numbers.

The app offers live balance and alert when the partner crosses a lower balance limit. The live updates for last 20 transactions are made through the partner LAPU SIM. With the app, partners can easily search for voice, data, and STV plans, not only for the home circle but also for other circles. This will help the retailers to recharge the numbers of those customers, who come to shop to recharge numbers, while in roaming.

The app also gives a real-time information about partner commission and earnings for a certain period. Initially, the partners had to visit Airtel offices to get their earnings information. Also, instead of making manual calls to distributor to ask for LAPU balance, partners can easily request for LAPU balance from the app. The balance will be updated to their distributors in a while.