Airtel, Loop Mobile and Idea Cellular Summoned on MNP Port-Out Rejection Complaints

By March 21st, 2012 AT 8:04 PM

MNP-IndiaIndia’s three leading mobile service providers Bharti Airtel, Idea Cellular and Loop Mobile and their top officials were summoned today by a Delhi court for allegedly violating the TRAI regulations on Mobile Number Portability (MNP).

After the lot of complaints of false practice by these leading operators regarding Mobile Number Portability (MNP), Indian telecom watchdog Telecom Regulatory Authority of India (TRAI) has approached a Delhi Court, with a complaint against mobile operators for rejecting MNP  port out requests from its subscribers and violating the MNP regulations.

The top executives from telecom sector who were issued summonses with a direction to appear before Chief Metropolitan Magistrate Vinod Yadav on May 25 are Airtel’s CEO Sanjay Kapoor, its Director (Legal and Regulatory Affairs) Jyoti Pawar and Vice-President (Head and Regulatory Affairs, Mobile Services) Ashwani Rana.

The executives summoned from the Idea Cellular  included its Managing Director Himanshu Kapania and its Chief Corporate Affairs Officers Rajat Mukarji.

While the Mumbai’s leading operator Loop Mobiles (India) Ltd officials, who have been summoned by the court are its Managing Director Sandip Basu and Chief Regulatory Officer Harish Kapoor.

Earlier the TRAI has filed separate complaints against each mobile service providers and their top officials for allegedly violating its norms by rejecting mobile number portability (MNP) requests of their subscribers in various circles like Mumbai, Maharashtra & Goa, Karnataka, Tamil Nadu, Chennai, Gujarat and some others.

TRAI also said that it has received lot of complaints whereas the majority of Mobile Number porting requests have been rejected by these mobile service providers on the ground of contractual obligations and outstanding payment dues (less than Rs.10) as the reason, even though the rejection clause in the Mobile Number Portability Regulations doesn’t allow operators to reject port-out requests on these grounds.

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JamesGanuPraveenSuchisuvra Senhitesh Recent comment authors
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Hey i am praveen ,i did all the process correctly for the porting (from idea to Aircel) and gave my proof and photo and code to the aircel showroom.after 15 days .while i called to aircel they told idea returned my request because of data mismatch. so i called to idea and checked my sim related details (name , address and all) all are correct only that the same proof only i gave to aircel. now again aircel asking me to give new port code and the same proof again. Because of the inconvenience only we are porting out for… Read more »

Suchisuvra Sen
Suchisuvra Sen

I have submitted all documents to the nearest Reliance Mobile Store for Mobile Number Portability on 8th January 2013. Actually I have been using TATA DOCOMO since 2009 in Kolkata. Now I tried switching to Reliance by keeping my number same. On 17th January TATA DOCOMO switch off my SIM from their service. But Still now Reliance SIM is saying SIM Registration failure. I have sent E-mail to their CC, Appellate and also to the President. But on the behalf of them I got no response and solution. Even I visited their Mobile Store more than 10 times.

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