How Airtel is keeping Customers Connected Through The World’s Biggest Blackout

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How Airtel is keeping Customers Connected Through The World's Biggest BlackoutIt is nice to see that Airtel network did not go down during this power crisis in India.

But when nothing worked in the states where power failed, how did Airtel manage to keep network up? We decided to investigate further and contacted Airtel spokespersons.

Here is what we found out:

a) As soon as grid went down, backup power usage at network switch hubs was managed very carefully. All non-essential personnel were sent home to keep usage down to a minimum.

b) During normal days diesel is filled in the generator every 12 hours, during the power failure it is being filled every 4 hours.

c) Network team is working extra time to make sure that there is absolutely no outage at switches.

As you can see in the tweets we have shared below Airtel customers in North India are happy that they had mobile connectivity during this crisis.

We are happy to see service provider taking steps to ensure that network keeps working, even when the rest of the things are not working. Did you face any issue with your operator during blackout do let us know via comments.

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