Airtel ensures effective network during Simhastha Mela in Ujjain

Airtel, has taken significant measures to ensure excellent network and service experience during the time of Simhastha Mela 2016, happening in the city of Ujjain from 22^nd April. A footfall of five crore is expected for the Mela during the 30 days.

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As a part of the Mela, Airtel has primarily upgraded the capacities of all the 72 towers in the city of Ujjain. The existing infrastructure will be supported a robust network of 26 COW (coverage on wheels) towers. These COW towers are strategically parked to cater to the additional network needs of the core Mela areas and Ghats. Such an arrangement will ensure best-in-class connectivity, even during peak hours, said the operator.

Moreover, steps are taken to ensure better service in 500 highly visible retail outlets, has augmented its retail presence by tying up with the local entrepreneurs and outlets. This would help the pilgrims to grab the recharge vouchers conveniently. There will be also the presence of 50 field sales executives, who would keep moving in and around the field of the Mela.

There are two exclusive company stores, 50 specially decked up Airtel Sahayta Kendra in the city and 130 all around the district of Ujjain. The teams at these Sahayta Kendra are trained to handle the influx of roamers, besides handling the routine service-related matters, said the release.

Airtel has stocked U-SIMs or Universal SIMs as well as SIMs from all the 23 telecom circles. This will enable the roaming customers to get a SIM replacement in no time, in case of a loss of handset or the existing SIM getting damaged. Customers can also take new connections.