Airtel Awarded With TCOE 2011 For Best Delivery of Network Services

By December 11th, 2011 AT 4:26 PM

Airtel has been awarded with Telecom Centre of Excellence (TCOE) Award for service provider with customer focus for best delivery of Network Services – for the year 2011.

Airtel Awarded With TCOE 2011 For Best Delivery of Network Services

Jagbir Singh, Director Network Services Group Bharti Airtel received the award from Sachin Pilot and Milind Deora Ministers of State, Communications and Information Technology.

The evaluation criteria were primarily focused on Network Quality of service KPIs, Network Coverage, Product Innovation and Network Bench-marking processes based on network parameters and customer voice.

A Happy Geek and a Network Research Engineer with a really cool day job…

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Srinivasan
Srinivasan

@Srinivasan
Finally my number has been successfully activated by Airtel. But my financial loss due to this delay could not be compensated by any means.

Anyway, Im very happy that at least now they fixed the problem.

Srinivasan
Srinivasan

Big surprise to me! I opted for MNP on 5th December and my request successfully activated(?!) by Airtel on 10th December. The “No service period” defined by TRAI as 2 hours is extended till now. 90 Hours passed since Aircel released service to my number 9788879845. My friends are getting the message ” The number you have called does not exist!”. Simply saying “No incoming and no outgoing”. I am a electrician. I lost my customers these 4 days and sitting idle at home and calling the customer care to resolve the issue. They simply escaping by saying my documents… Read more »

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