Airtel launches 4G trials in Chennai for existing customers, offers easy migration from 3G to 4G

As reported earlier Bharti Airtel Limited today launched 4G trials exclusively for its existing customers in Chennai. As part of this, Airtel customers across the city can now avail a complimentary upgrade to Airtel 4G at 3G prices and be the first to experience blazing Airtel 4G speeds. The company will use this trial phase as an opportunity to gather valuable customer feedback around the quality of its 4G services and assimilate these market insights into Airtel’s wider agenda of building a world-class 4G network infrastructure for the city.


Announcing the beta launch, George Mathen, CEO – Kerala & Tamil Nadu, Bharti Airtel (India) said, “As more and more Indians show a preference for consuming data and content over their mobile devices, we at Airtel are excited to bring the power of 4G for our customers in Chennai. Over the last few months, we at Airtel have made significant investments in building a robust 4G network here. For us, customers are at the very core of everything we do and delivering a compelling service experience for them is our foremost priority. We want our existing customers to be the first ones to enjoy the Airtel 4G experience and are offering them a free upgrade to Airtel 4G at the same price as 3G. We look forward to our customers’ valuable feedback towards delivering a truly world-class 4G experience for this city”.

To avail this offer, existing Airtel customers with 4G ready mobile devices can walk into any of Airtel’s retail touchpoints across Chennai and upgrade to a 4G SIM and experience mobile internet speeds like never before.

Samsung India and Airtel have decided to promote each others’ 4G offerings at their respective outlets. As part of this arrangement, Samsung India’s retail stores will now facilitate easy Airtel 4G SIM swap for customers buying 4G smartphones. In the weeks to come, Samsung will also offer bundled Airtel 4G SIMs along with Samsung 4G handsets available in the Indian market. Airtel 4G double data offers are now available for Samsung’s Galaxy S6, Galaxy S6 Edge, Galaxy A7 and Galaxy A5 mobile devices. Samsung will also be looking at launching its all new Core Prime 4G mobile smartphone in Airtel 4G markets.

Earlier in April 2012, Airtel had launched India’s first 4G service in Kolkata. Airtel’s 4G services are now available across India including Chennai, Bengaluru, Pune, Chandigarh and Amritsar.

Passionately following the Indian #Telecom Industry for over a decade from Business, Consumer and a Technical perspective. My primary focus area is Consumer & Digital Experience.

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I enquired for airtel 4g sim for my postpaid no. and registered in website to get the sim in 4hrs as stated in website. I recieved call next day saying airtel not launched 4G.

Viranch Damani

Been testing Airtel 4G for a day now and I must say its worth using. I personally don’t find any coverage issues as long as one remains within city limits. If no other reason one must go for Airtel 4G cos VOIP apps work flawless on Airtel 4G and 3G networks simply can’t deliver that. 4G has a clear edge over 3G for VOIP. I spoke with a friend of mine over Airtel 4G on Whatsapp and clarity was better than a normal GSM network. The friend of mine has a 33 mbps connection from YOU. Earlier on Vodafone 3G,… Read more »


But hardly anyone would use it…They launched 4G first in Kolkata and till today they have very few customers.Whatsapp and hike messages get delivered in micro seconds even on 3G.Maybe at your place you dont have proper 3G coverage else I can easily use any VOIP apps on RGSM 3G in my circle.I never face any problem.


So basically the way I see it, launching 4G is an excuse to cover-up for the pathetic 3G network deployment. I mean sample this, on a trip to Austria I found A1’s EDGE network to be as responsive as airtel/Vodafone 3G. Call quality was crystal clear on GSM. And in India? 3G networks plagued by coverage gaps, pathetic speeds & high prices. It’s pretty much the same everywhere if you consider things on a broad scale (although if you are lucky to live somewhere close to the tower then you may not agree). I am skeptical that 4G will retain… Read more »

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