Airtel says portability within 24 hours not possible due to regulatory requirements

By July 9th, 2015 AT 2:55 PM

Airtel is educating its customers via social media citing the porting can’t be done in 24 hours and not only that Airtel is also offering free incoming to customers for 4-7 days as well once they generate the porting code.

Airtel has tweeted about this from their official handle yesterday. It seems to be a customer centric approach. As Airtel claims that the numbers can be ported within a span of 24 hours, but now due to regulatory requirement, it will take minimum 4 to 7 days for porting a number from one circle/service provider to another.

airtel-new-logo-hori

For porting, a subscriber needs to generate UPC code by sending an SMS ‘PORT to 1900. After which, the subscriber is expected to walk-in to the nearest Airtel store in the visiting state and fill a subscriber enrollment form. Documents like Photo ID, Address proof, one passport sized photo, Porting form and Form 60/Pan card too need to be presented along with the form for porting. It will take 4 to 7 days, excluding Sundays and National Holidays for porting to occur, which means it is more than a week for the process to complete.

How do you look at this move from Airtel do let us know via comments.

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