Aircel launches ‘My Aircel’ app in android play store

Aircel the 7th largest operator by subscriber base has finally launched its self-care portal for android users through ‘My Aircel’ app which is now available for download on Google play store. Other operators like Airtel, Vodafone and Reliance have similar self-care apps for their subscribers and with the launch of this app Aircel has come neck to neck with respect to ease of use and consumer empowerment. The app at this point has limited functionality with the ability to recharge prepaid numbers and also view plan and pack details for local, STD and roaming special tariff vouchers. The app allows lodging a complaint with customer care and also gives information about helpline numbers and contact details of the appellate authority.

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Earlier this month we had shared with you how Airtel had revamped its own self-care app ‘My Airtel’ and added support for discount coupons. This app by Aircel is still in its early days and we will see more features added to it in due course of time. It will be beneficial if Aircel adds support for individual voice and data balance details with validities of individual packs active on ones number, also live chat with customer care would provide for more real-time solutions to consumer grievances.

Inputs : Imon Aryan

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13 Comments on "Aircel launches ‘My Aircel’ app in android play store"

 

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Rashmiranjan malik
July 22, 2016 9:35 pm 9:35 PM

Nice service

paramesh baishya
April 19, 2016 10:37 pm 10:37 PM

It is best

aashish
August 22, 2017 8:20 pm 8:20 PM

yr es app ka naam btao

sunil yadav
April 18, 2016 3:22 pm 3:22 PM

one of the bakwaas sim bcouz maine jitne offer aircel k karwata hu ek b offer barabar h nhi rehta. a b maine 4 din pehle recharge kiya net ka 1month pack pr an dekh rha hu tu net balance h nhi dikha rha hai. customer care ko call karta toh bolte hai dekhta, aur phir hold customer care waale mobile hold pr rakh dete hai. thats why aircel ka toh ek b offer valid h nhi karvaane ka offer toh acche tehte hai pr , offer k jariye aircel waale sirf hume loot te hai

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