Vodafone Idea Restores Services After Brief Outage in Delhi NCR

Over 1,900 users reported disruptions; services normalised by early morning hours.

Highlights

  • Vodafone Idea (Vi) experienced a network outage in Delhi NCR on April 18.
  • The issue occurred during the early morning hours due to a technical glitch.
  • Services were fully restored and returned to normal by 7 am.

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Vodafone Idea Restores Services After Brief Outage in Delhi NCR
Vodafone Idea (Vi) on Friday confirmed that it has restored network services in the Delhi NCR region following a brief outage during the early hours of the day.

Also Read: Financially Stronger Vodafone Idea Will Become a More Competitive Player, Says Ericsson CEO: Report




Vi Confirms Technical Glitch as Cause

"Our network services were briefly impacted in NCR during the early hours of Friday (April 18) due to a technical issue. The issue has since been resolved, and all services are back to normal," a Vi spokesperson said, according to an ETTelecom report.

"We sincerely apologise for any inconvenience this may have caused and thank our users for their patience and understanding," the spokesperson added, according to a Business Standard report,

User Complaints on Downdetector

According to outage monitoring platform Downdetector, over 1,900 users reported network-related issues, including no signal (68 percent), total blackout (26 percent), and problems with mobile internet connectivity (97 percent). The number of complaints peaked around 1 am and gradually declined, returning to normal levels by 7 am.

Also Read: Vodafone Idea Shares Are a High-Risk Buy With a Target Price of Rs 12: Citi

The telecom operator has not disclosed specific details regarding the nature of the technical issue.

Reported By

Kirpa B is passionate about the latest advancements in Artificial Intelligence technologies and has a keen interest in telecom. In her free time, she enjoys gardening or diving into insightful articles on AI.

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