Vodafone Idea Reports Decreased ARPU and Loss of 11.3 Million Customers in Q1 FY21

Vodafone Idea Limited released its reports for the Q1 of Financial Year 2021. Looking at the report, it seems like things didn’t go VIL’s way as much as the telco would have wanted. In its report, VIL highlighted that they have provided uninterrupted services to both their enterprise and retail customers despite the unprecedented times. But the telco had to pay the cost of slow down of the economy due to global pandemic. VIL faced a quarterly loss and also saw a decrease in the number of total subscribers compared to the previous quarter. Along with that, the telco also witnessed a reduction of ARPU.

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Lesser ARPU than Previous Quarter

In its Q1 FY21 report, Vodafone Idea Limited (VIL) reported that their average revenue per user (ARPU) declined from Rs 121 in the Q4 FY20 to Rs 114. Along with that, the telco lost 11.3 million subscribers on the quarter and now has 279.8 million subscribers as compared to 291.1 million subscribers in the Q4 FY20. Out of these, 104.6 million subscribers are 4G customers of the telco. VIL’s revenue for the quarter declined by 9.3% to Rs 106.6 billion.

But it wasn’t all bad. There were some positives reflected in the report as well. VIL witnessed a strong data volume growth of 10.6% which is the highest in the previous 6 quarters. Going with the report, data usage per broadband subscriber increased to 13GB every month which is a good sign for the telco.