Telcos Need to Follow Strict Privacy Guidelines, Whereas OTT Apps Don’t
The telecom body also highlighted the difference in security parameters that both the players have to follow. For telcos, a huge cost is involved in setting up a Lawful Interception and Monitoring (LIM) system to help agencies track all the malicious messages and calls, while OTT players have no such obligation.
COAI said that OTT players aren’t even providing encryption keys to the security agencies and on top of that, all their data centres are outside of India. The argument put forth is to level the playing field for both the telcos and the OTT communication apps such as WhatsApp. Either regulate the OTT players or relax the obligations of the telcos in the same regard.
It will be interesting to see what response comes from the government to this request from the telecom body.