Ooredoo Qatar Launches Microsoft Teams Phone As-A-Service

Ooredoo is set to become the first and only ICT service provider in Qatar to launch Microsoft Teams Phone as-a-service for business customers. Ooredoo will help business customers make and receive phone calls through Microsoft Teams by integrating business customers’ office phone numbers with the Microsoft Teams platform.

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Also Read: Verizon Launches Microsoft Teams Phone Mobile as a First in the US

Unlike frontline workers, remote employees have largely been left behind in the digital shift to hybrid working. As a result, there is an urgent need to reimagine employee experience by adapting to new expectations and bringing essential workers into hybrid remote work systems.

For this, organisations can rely on Microsoft Teams voice calling to ensure effective hybrid work environments. In addition, the latest functionality will help empower frontline workers to collaborate with others in the organisation, even while they work remotely.

Once subscribed, customers can use their on-premises infrastructure or activate it as a hosted phone system and gain access to necessary integration and support services. This will be billed on a monthly basis.

Also Read: Ooredoo Improves Connectivity Across More Areas of Oman

With a cloud-based voice networking system, Microsoft Teams Phone requires no on-premises hardware and supports basic phone system features like call forwarding, transferring, queues and holding, simultaneous ringing, call history, voicemail, and emergency calling. Adopting this single, unified communications system will allow organisations to save time, money, and maintenance by combining meetings, chat, file management, and collaboration with outbound and inbound calling.