MiFibra Selects Tecnotree for Operations Support System Upgrade

Digital BSS software vendor Tecnotree has announced a contract to upgrade the Operations Support Systems and transform the Fulfillment and Assurance processes of MiFibra, a broadband Internet service provider in Peru. This partnership will enable MiFibra to fully realise the potential of its Fiber to the Home (FTTH) network infrastructure as well as offer the capability to guarantee the quality of services (QoS) and the quality of experience (QoE), said Tecnotree in a release on Thursday.

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Benefits of the Partnership for MiFibra

The upgrade will also have several benefits for MiFibra, including the capability to automate feasibility, provisioning, and maintenance of services, removing complexities and delays related to manual tasks. The results of this partnership will allow MiFibra to accelerate the growth of its customer base, increase customer satisfaction, and strengthen its position in the market, the official release said.

Furthermore, it will expose TMForum’s open APIs for service qualification and activation, enabling integration and compatibility with a variety of protocols and network elements. MiFibra will be able to fully optimise the capacity and usage of its network infrastructure and achieve operational excellence.

Network Optimisation and API Integration

MiFibra said: “Through this strategic alliance, MiFibra will be able to evolve its commercial and technical service platforms over time by incorporating digital self-management tools for the customer, a proactive communication portal for the customer, and tools for optimising home equipment.”

“By leveraging our expertise in BSS, OSS, Artificial Intelligence, and 5G technologies, Tecnotree will enable MiFibra to unlock its true potential and drive growth by provisioning services quicker and assuring the quality of its services. Through increased automation and streamlined processes, we will enable fast and agile interactions at scale, which will not only fuel MiFibra’s customer base but also fortify their market position,” Tecnotree Corporation added.