Jio customer base reaches 5 lakh, says network optimization delaying launch

Reliance Jio’s customer base has surged to over 5 lakh without having launched commercial services in the country. However, the average data consumptions by these customers, which are largely its group employees, their families and partners, has reached 18 GB data per month, as against the national average of 150 mb data usage, according to the company’s Strategy and Planning head Anshuman Thakur reports ETTelecom.


The highest usage of data services is coming from states like Assam and Jharkhand, he said, adding that the average voice usage is over 250 minutes within the first month of test-rollout. Interestingly, Jio customers are getting the data services for free as of now, which can be attributed to the high consumption.

The Company still hasn’t provided any specific launch date for the commercial launch. It however informed that network optimization if currently delaying the commercial launch.

“There is no reason for the delay. It’s first time that the LTE technology is being tested on such a large scale anywhere in the world. As it needs a lot of optimisation, which will lead to some disturbances in services, we want to ensure that once commercially launched the service is seamless. In fact the only delay is network optimisation,” Thakur told media.

According to him, Reliance Jio wants to have a larger user-base of a couple of millions at least (up from the present 0.5 million) to do the rollout. Reliance Retail, the sister company of Reliance Jio, has sold over 1.5 million LYF-branded mobile handset units since November.

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23 Comments on "Jio customer base reaches 5 lakh, says network optimization delaying launch"


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Tenji John
April 26, 2016 12:30 am 12:30 AM

It says here that RIL say that Jio launch could be done in 2nd half of 2018.

April 26, 2016 1:26 pm 1:26 PM

finally truth is out. No service till 2018. Why this so much hoho then?

April 25, 2016 1:48 pm 1:48 PM

jio going tata NANO way.

April 25, 2016 1:14 pm 1:14 PM

15 lakh LYF sets sold so they already have so many people waiting to use JIO services, doesn’t seem so difficult for them to increase their user base to 20 lakh. Still the ‘delay’.