Global Telecom

Ria Lakshman

Global: Pakistan had 115.4 million unverified SIM cards, biometric verification reduced subscriber base by 20 million

Global: Pakistan had 115.4 million unverified SIM cards, biometric verification reduced subscriber base by 20 million

To curb the illegal and untraceable SIM cards in Pakistan, thus to control terrorism in the country, Pakistan Telecommunication Authority (PTA) has ordered Cellular Mobile Operators (CMOs) in the country to present only biometrically verified data of the monthly subscribers. As a result, the mobile phone user base in the … Read More

Ria Lakshman

Global: Ofcom charges UK mobile carrier EE a £1 million fine for improper handling of customer complaint, why India lacks ?

Global: Ofcom charges UK mobile carrier EE a £1 million fine for improper handling of customer complaint, why India lacks ?

UK Mobile Carrier EE has been fined £1 million ($1.5 million) by UK’s communication regulator Ofcom for failing to deal with customer complaints. According to the Code of Practice for complaints handling by Ofcom, there is a provision for alternative dispute resolution, which allows the subscribers to transfer an unresolved … Read More

Tharun G

Global: $100 million fine on AT&T for slowing ‘unlimited’ data, Indian regulators are you listening ?

Global: $100 million fine on AT&T for slowing ‘unlimited’ data, Indian regulators are you listening ?

The Federal Communications Commission (FCC) has fined AT&T $100 million for slowing down subscribers using its unlimited data plans. FCC has accused AT&T of offering ‘Unlimited’ plan to customers but slowed down speed after subscribers cross certain limit. According FCC, once subscribers reach a certain limit, AT&T throttled their speeds and slow … Read More

Bhupendra Sharma

No More 2G Data Services In Singapore From April 2017

No More 2G Data Services In Singapore From April 2017

Taking into consideration the increasing dip in 2G subscribers, mobile operators in Singapore will bring a closure to their 2G services from April 2017.The Infocomm Development Authority of Singapore (IDA) has approved the request from telecom operators. Operators have been asked to smoothly migrate their 2G customers as per the … Read More

Ria Lakshman

Global: Ofcom makes switching service providers easy

Global: Ofcom makes switching service providers easy

Ofcom, the community regulator in UK removes the unfair penalties imposed on broadband and mobile phone subscribers which make it easy for the customers to switch from one provider to another. Henceforth, the telecom operators are obliged to free the customers from the contract deals, in case of any dissatisfaction … Read More

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