Bharti Airtel Launches New Enterprise Hub Offering Self-Care Services to Its Business Customers

Bharti Airtel is making strides in the industry on all fronts. During the data tariff war, the telecom operator was up with the task of revising its prepaid portfolio so that it can compete well with the Mukesh Ambani led telecom operator, Reliance Jio and now it is also doing the same for broadband as well. However, this also means that the two companies are against each other on the backend as well when it comes to having enterprise customers. Reliance Jio has already talked about its plans of amassing millions of enterprise customers in the coming months, but Bharti Airtel is also not going to sit quietly as the Sunil Bharti Mittal led telecom operator has today launched an Enterprise Hub, which is a one a one-stop digital platform offering self-care services to its enterprise and SMB (small and medium business) customers. This hub, as the name implies, will bundle a lot of self-care services which the businesses will be able to use in their day to day working.

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Bharti Airtel Enterprise Hub Details

Bharti Airtel has described that it will bring the best of services together, under one unified platform. This portal will also offer services in a single interface, and these services will include the convenience to view, download and pay bills online, view payment history, complete account management, TDS certificate uploads, access customised summary reports and much more. Bharti Airtel has also detailed that the Enterprise Hub will make processing simpler for customers, and will also enable them to manage their time better as they get a lot of their unique connectivity needs addressed real-time. Further, the company has noted that as these enterprise customers go on accessing the self-care services, more and more, then it will also be able to optimise its service teams to increase their productivity and time management to improvise the delivery of customer support.