Trai To Now Discuss Ringing Duration of Call for Optimised Use of Network Resources

The Telecom Regulatory Authority of India (Trai) seems to be on a spree of introducing new consultation papers. The sector regulator has issued a lot of consultation papers in the past few months only and in a new development now, Trai has floated another consultation paper which has a unique proposition. As per an ET Telecom report, the topic of the new consultation paper floated by Trai has to do with how long the phone should ring or the maximum permissible ringing time for a call so that the resources like spectrum and other network resources as optimal used. The telecom regulator has now sought the view of the various experts and industry stakeholders on this consultation paper.

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Lowering of Ringing Duration Possible

The regulator has also posed the question about whether or not the consumers can be given the choice of customising the ring time for themselves thus taking a step towards better customer service and ho it can be done. Currently, the maximum ringing time is controlled by the network on which the subscriber is on. When the maximum permissible ringing time is achieved, then the network releases the connection forcefully, in case the other person does not pick up the call.

Trai, in its ‘Duration Alert for Called Part’ paper remarked, “The maximum time allowed to answer calls takes on more importance in mobile networks as the alerting phase engages scarce radio spectrum resources.” There is also the fact to consider that mobile users carry their handset wherever they go and hence they are more likely to respond faster as compared to a telephone which is likely to be kept far away in a household.