Unethical Practices by Reliance GSM, Capping GPRS Speed at 64 Kbps

Unethical Practices by Reliance GSM Capping GPRS Speed at 64 KbpsAfter spending some valuable years Indian telecom market is now moving out from its early immatureness. Now our opera mini usage is reached as high as world’s 2nd largest.

Demand of data is increasing day by day. We already tested lighting fast speed from our 3G operators considering high tariff. Next the hype of 4G Lte is make our fingers crossed towards affordable stable wireless broadband in near future.

Our CDMA EVDO players are continuing themselves with their EVDO Rev B network upgradation .Data market is no doubt booming. But still now there is now some backlogging from our own national operator Reliance GSM. We found them with some unethical stuff that matters to us.

Recently we noticed that Reliance GSM is capping GPRS speed within 64 Kbps if you will recharge with their GPRS packs specially Rs.99 pack which indented to provide 6GB GPRS/EDGE data for 30 days. Facing some choking data transferring we confirm this matter by a small size application named MDMA (Mobile Data Monitoring Application).

Here is a screenshot:

From the above screenshot is taken where there is a working EDGE enabled network which is supposed to deliver a average speed of 236.8 Kbps but Reliance capped this on 64kbps which is no doubt a damn slow on a 2G network. This condition is also occur when your 3G enabled mobile/data card is on Automatic mode and you started connecting internet under a 3G network which is caught on your mobile/data card when there is no 2G signal. Then n there your speed will be capped at 64 kbps. After that you will have to live with that tortoise speed or that kind of useless speed.

The following screenshot will explain this issue:

Our Take:

If a customer has recharged with 2G GPRS/EDGE pack, he/she has only the right to enjoy 2G like speed nothing else. But how can a customer tolerate this 64kbps speed which is extremely slow now a days if we compare to 2G EDGE.

BSNL, Idea Cellular etc provider has come up with a solution they both cap the speed of 2G GRPS/EDGE pack in 3G network at 128/256 Kbps speed so that a customer never faces any problem but they never cap speed in 2G network with 2G tariff.

What your take on this move by Reliance do share your views comments will be appreciated.

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  • Vikram June 19, 2014 12:49 am

    Ye Reliance wale saale chor hain ek no ke haramkhor.

  • PUNEETH RANGANATH March 18, 2014 5:08 pm

    I had done easy recharge of Rs.300 through my mobile to reliance data card but it didn’t get recharge instead my money of Rs.300 is gone .I want my money back .

  • sonu February 19, 2013 2:28 pm

    Sab ke sab chor hai saale…i.e why RIM(Rel) is becoming more and more rich .

  • arshad ansari January 23, 2013 12:42 pm

    and every times disconnects which interupt my radio service at night

  • arshad ansari January 23, 2013 12:39 pm

    i use nokia symbian s60v5 as we all know that there are no hip hop radio stations in india.so i downloaded nokia internet radio from ovi in it active data connection is necessary so at morning i am getting around 15 till 21 kbps but at night it fucks my mind it goes around 4 to 6 kbps its like gprs poison.

  • Sandeep January 12, 2013 9:23 pm

    My Relationship number is 2281743640 and I have received a bill dated 11-JAN-2013 of 4923.00 Invoice number 364430170665

    I have been using reliance CDMA service for last 8 years and changed to Reliance GSM recently. My average bill was Rs 700 to Rs 1000 per month in all these years. Suddenly this month I get a bill of approx. 5000 and my outgoing call gets deactivated. I think the operating performance of Reliance GSM is not great and they are charging flase bills to the customer just to make money by wrong business practice.

    The credit limit set by reliance on by number is Rs. 2700 which is supposed to be limit post which they are supposed to stop all outgoing service and the loss o the customer is capped. How is my bill more than my credit limit. The company does not have any technology to save customer interest.

    Have heard things are worse in Reliance GSM prepaid where they deduct random value added service charges even if you don’t request.

    Will never recommend reliance GSM to anyone. Please beware – if they can do this to their loyal customer with such a long relationship, means things are very bad with companies finance and they are trying all the means to service. But with these practice the end will come sooner than later.

    Any way have called them 8 times in last 2 day. Will update you guys one the complaint is resolved.

  • arshad ansari January 4, 2013 12:45 pm

    i think you are using a nokia java phone it dosent requires lots of data.even on streaming.but in symbian and android it requires lots of active and high data transactions.

  • heeraj December 24, 2012 3:02 pm

    i dont agree with u..
    i am using reliance…
    its speed is awesome.

    • arshad ansari January 4, 2013 12:44 pm

      i think you are using a nokia java phone it dosent requires lots of data.even on streaming.but in symbian and android it requires lots of active and high data transactions.

  • arshad ansari December 21, 2012 8:04 pm

    and what they have given me to edit settings to change server address to http://www.google.com which dosent work.even my browsing was not working.after doing these damn complains why they can not come up to fastest speeds.only they know 2g and 3g but dosent know gprs and edge.

  • arshad ansari December 21, 2012 7:59 pm

    EDGE EDGE, short for
    Enhanced Data Rates for GSM
    Evolution, is a GSM-based protocol that
    provides
    theoretical speeds up to 384 Kbps. It is a
    2.5G technology that is sometimes referred to
    as 3G
    because of its higher speed. It is not yet
    as
    widely used as GPRS, but is gaining
    support. For example, AT&T has deployed EDGE on its
    GSM networks in the USA, reaching
    speeds of around
    90 Kbps in practice. Smartphones such as
    the
    Nokia 9300 and Nokia 6620 support EDGE.please let this message to go towards reliance gprs department.i have given a complaint just now.so they are telling me to buy a 3g phone but why if we can enjoy unintrapted service on gprs.that guy told me to use 3g but why only i need to use youtube low quality but they are telling me to use 3g but my handset is compactable to edge then why to buy and recharge for 3g.

  • arshad ansari December 12, 2012 12:25 pm

    but in mumbai its very good.youtube streams perfectly in low quality but when edge will be launched then it can stream hd.

  • arshad ansari December 12, 2012 12:19 pm

    just now i sent a message to reliance mobile on facebook. About saying that why you are not launching edge.and i think that reliance is having power to launch edge because if it can launch 3g than why not edge unlimited.because now days the sign of gprs is showing edge because of that many apps like uc web and specially real player think that we are using edge when you go for bandwidth settings in realplayer in symbian its shows gprs egprs bandwidth that edge mark shows because of sim problems that problem is in all sim cards of india. If you are providing gprs then mark of G should come and for edge E should come and reliance could provide both there should be a difference in prices between gprs and edge.

  • MANOJ November 15, 2012 5:23 am

    I have been using one Relianace GSM connection for around 4 years. Their GPRS connection is damm slow with only 64 kbps speed . Recently they started deducting my balance by saying VAS pack activation. So, whenever I recharge my account with some balance, that get deducted in the name of VAS pack. One lady from Reliance called me and confirmed all VAS pack on my account is deactivated. The next day my entire balance got deducted again. Even they deduct charges for two SMS plans (Rs.39 and Rs 14) simultaneously. I have all SMSes from reliance that shows how they deducted money from day to day basis. Reliance should have those SMS data with them too. This is a shame that a country like India where maximum number of mobile customers are there in world, companies like this are sucking hard earned money from people. The customer care executives don’t have the basic information and keep forwarding call from one desk to other.

  • AP JENA September 18, 2012 7:20 pm

    Yes, Reliance gprs is too slow and annoying. Never opens rich html gmail.Takes hors for fast Facebook!!! Going to leave.

  • mukesh jain September 9, 2012 5:20 pm

    I am a very old customer of Reliance CDMA. Recently I purchased a Motorola XT800 handset and have made many attempts to talk to customer care, reliance mobile shop, reliance world activating EV-DO but on my set and letting me know how it work will start Each one directs me to other instead of solving the problem.
    On the other hand I have come to know from various websites that the whole exercise of Reliance in rworld and rconnect in not in my handset so pleses tell that how to so it

  • mukesh jain September 9, 2012 5:18 pm

    I am a very old customer of Reliance CDMA. Recently I purchased a Motorola XT800 handset and have made many attempts to talk to customer care, reliance mobile shop, reliance world activating EV-DO but on my set and letting me know how it work will start Each one directs me to other instead of solving the problem.
    On the other hand I have come to know from various websites that the whole exercise of Reliance in rworld and rconnect is to cater to the post paid connections. Nothing has been though about prepaid customer.

  • RDB March 20, 2012 12:24 pm

    @Prof. Hemant Joshi
    Sirji please visit rimweb.in/forums you can find many CDMA gurus who can help you properly.

  • Prof. Hemant Joshi March 20, 2012 3:23 am

    I am a very old customer of Reliance CDMA. Recently I purchased a Motorola XT800 handset and have made many attempts to talk to customer care, reliance mobile shop, reliance world and various retailers about activating EV-DO on my set and letting me know the data plans for it. Each one directs me to other instead of solving the problem.
    On the other hand I have come to know from various websites that the whole exercise of Reliance in rworld and rconnect is to cater to the post paid connections. Nothing has been though about prepaid customer. Why? why should a CDMA customer suffers the heavy penalty of paying 50p/minute where as the GSM operators and the Reliance GSM to has been giving attractive packages to GSM users.
    I am so fed up that I would like to move out to some GSM service provider…

    Any answers?

  • ved March 17, 2012 11:39 am

    Ya m also getting speed too slow , better to go with Airtel or Vodafone..

  • arup March 14, 2012 12:30 pm

    Reliance GPRS speed really too slow & useless also in Kolkata,its ,Tata Docomo & BSNL GPRS service is very good for using with PC / mobile. Avg.Speed 120-600kbps on 2.5G Networks

  • RCOMcare February 11, 2012 12:03 pm

    @ansari

    Hi Ansari,

    As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

    Regards,

    RCOMcare

  • josh February 10, 2012 12:33 am

    Hi Anirban Mukherjee, I am curious to know about negotiated QoS in my location. Could you please give me an MOP for using MDMA >please mail me ..Gr8 wrk ..

  • RCOMcare February 7, 2012 2:41 pm

    @ravish

    Hi Ravish,

    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

    Regards,

    RCOMcare

  • Raghu February 6, 2012 1:00 am

    @Richard John
    yes in this website u cannot post but u can post in the website given earlier and also once again i give u : http://pgportal.gov.in/Grievance.aspx

  • Richard John February 6, 2012 12:31 am

    @Raghu
    No Raghu, only complaints regarding BSNL/MTNL can be lodged in that site under Dept. of Telecom. Check this:
    http://dpg.gov.in/AuthPages/OgCovered.aspx

  • dskushwaha February 4, 2012 7:38 am

    RCOMcare :
    @Saurabh
    Hi Saurabh,
    This is to inform you that your concern has been noted. Please share your contact number with us so that we are able reach you. Our team is eager to help you.
    Regards,
    RCOMcare

    This place is not for sharing the contact details as we can loose our privacy. All the problems discussed in this forum are already reported to Customer Care in one or more ways. Once the solution is not given by you people then only we post such comments in this forum.
    So stop showing off in this public forum and pay attention to the regular complaints reaching you at the Customer Care; Nodal Office; Appellate Authority. You people awake only when we report the matter to pgportal.in

  • Raghu February 4, 2012 12:10 am

    @Richard John
    u can post the grievance in this website http://pgportal.gov.in/Grievance.aspx .All operators complaints can be posted here . U can teach them a lesson to Reliance by sending complaint through this.

  • Richard John February 3, 2012 11:47 pm

    @Raghu
    I check the above site but only complaints regarding BSNL & MTNL can be posted there. Do u know of any other site where we can post complaints of pvt. operators?

  • Richard John February 3, 2012 11:43 pm

    @Fahad
    Thnx Fahad. After failing to get satisfactory reply from Customer Care, I forwarded my complaint to their Nodal Officer but even after 1 week I failed to get a single reply, not even an acknowledgement of having received my mail. I then forwarded it to their Appellate Authority but yet to get a single reply. Never seen an operator like Reliance having such utter disregard towards the consumer!!! I searched through TRAI’s site but did not find any link to post complaints. I am waiting for the web redressal mechanism to be put in place so that I can teach these rascals a lesson.

  • RCOMcare February 3, 2012 2:52 pm

    @ansari

    Hi Ansari,

    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

    Regards,

    RCOMcare

  • Raghu January 30, 2012 4:52 pm

    @Saurabh
    just complain to pgportal.gov.in and u will get ur balance back definitely fully back. if u complain 2-3 times about this they will not do it again. these customer care executives do not understand the concern properly.

  • Saurabh January 30, 2012 3:45 pm

    RCOMcare :
    @Saurabh
    Hi Saurabh,
    This is to inform you that your concern has been noted. Please share your contact number with us so that we are able reach you. Our team is eager to help you.
    Regards,
    RCOMcare

    When I said I’m having a problem? We don’t have any problem with speed in Haryana. But wrong balance deductions still a big issue here and everywhere.

  • Name (required)ranjit January 30, 2012 1:54 pm

    sir my gsm number 08591506055 .i have recharged it with 248rs nd i got 20Gb data.but sir speed is too slow its around just 50kpbs …and downloading speed is only1-5kpbs plz sir do someting………………..
    in last month when i recharged it with 15 rs i got 500mb data and speed of downloading was 100-150kpbs and browsing speed was more then 800kpbs ……….Sir i want that speed again plz SOLVE MY PROBLEM
    MESSAGE ME ON THIS NUMBER +08591506055
    or call me on my number 07696241730 …..please Sir

  • ansari January 29, 2012 3:59 am

    iam using rcom gsm from last one year but and i get the downloading speed btween 25 to 30 kbps but fron 10th january 2012 speed is gose down ito.4to 5 kbps speed betweem i call to customer csre he told me there is a problem on gprs and it will clear as soon as but iam not getting any proper solution of gprs speed now thinking to change to.another operator ………i

  • Nitin January 27, 2012 11:46 pm

    I too was using RGSM for GPRS since 1.5 years i Delhi recharging Rs. 100 every month, but since last couple of months the speed has been capped to pathetic 60 kbps, I have switched to other service provider. RGSM is digging its own grave by such idiotic moves. They must have capped it at least 160 kbps. RIB RGSM
    (contact number seven_eight two_seven five_nine nine_four zero_three )

  • RCOMcare January 24, 2012 2:38 pm

    @Saurabh

    Hi Saurabh,

    This is to inform you that your concern has been noted. Please share your contact number with us so that we are able reach you. Our team is eager to help you.

    Regards,

    RCOMcare

  • crc January 20, 2012 11:33 pm

    yes, 1st i got 250kbps to 350kbps speed but from last 3 or 4 months i got only 90kbps… i tryed on lots of rim sim…all are same.

  • ravish January 20, 2012 3:50 pm

    Hi RCOMcare,
    I am using gprs M15 of Rs15 pack on prepaid connection from 4-5 moths to till date on two of my reliance prepaid number and getting speed of upto 236 kbs and above browsing on old sim(haryana) but i get only upto 10-40 kbit on 2G and 3G network on new sim (RCOM 3G, Delhi) at Delhi.
    I get some resolution to my problem soon, of speed capping Other wise i have to port out to other operators.
    MY contact no, are 8287044809(Rcom 3g, Delhi)
    9017681266

  • Fahad January 20, 2012 2:37 pm

    @ Richard John

    If you write to TRAI and DoT with a copy to Rcom management, Rcom may be forced to mend its way and behave ethically and fairly. Rcom and its management work ethically and fairly only when complained at highest levels in DoT and TRAI. Tell then Rcom and its management will do nothing! They are very thick skinned and arrogant people! Cheating and frauding is in their DNA!

    Best long term solution is to dump Rcom through MNP (like lakhs and crores of people have availed) and choose some other service provider and save yourself the harassment. This will be a slap on Rcom and only when crores of people dump Rcom will it mend its way.

  • Fahad January 20, 2012 2:28 pm

    Please write to the following ids to resolve your problem. These so called Rcom care or customer care will not be able to anything simply because the unethical capping is ordered from the top management. Hence complaint at top level will only work.

    to: secy-dot@nic.in, ast-dot@nic.in, jst-dot@nic.in, ddgpg-dot@nic.in, ddgds-dot@nic.in, cp@trai.gov.in, secretary@trai.gov.in, ap@trai.gov.in, cn@trai.gov.in, ca@trai.gov.in, mn@trai.gov.in

    cc: ada@relianceada.com, anil.ambani@relianceada.com, satish.seth@relianceada.com, syed.safawi@relianceada.com, mahesh.prasad@relianceada.com

    Richard John :
    I too am a victim of this fraud by Reliance. I am a Reliance GSM subscriber from Kerala. Recently, I did a GPRS recharge of Rs. 29 which gave me 1 GB of data usage with 7 days validity. I used it to browse on mobile & also connected it to PC via data cable. I was getting speed of around 200 kbps consistently which was too good to be true from a Company like Reliance. After the validity got over, I did a recharge of Rs. 248 two days back which gave me 20 GB of data usage with 90 days validity. But immediately after that recharge, Reliance showed its true colours. I found out that my GPRS/EDGE speed has been capped at around 32 kbps which is worse than a dial-up connection. Most of the websites never load up at this speed & I will be able to consume less than 10% of the data within the validity period. It is a very unfair & unethical practice to put a speed cap on 2G data. I have written to their Customer Care but as someone mentioned in the forum, the decision of speed capping has been taken at the highest level & I don’t think the CC will be able to do anything unless the decision is reversed at the same highest level. I am eagerly waiting for the web redressal mechanism to commence as directed by TRAI recently. Till then please suggest me what legal recourse can I take.

  • Saurabh January 20, 2012 1:47 pm

    I urge Reliance users not to recharge with 178/248 pack in those areas where RCom has 3G (Delhi, Mumbai, Kolkata, Punjab, Rajasthan, West Bengal, Himachal Pradesh, Bihar, Madhya Pradesh, Orrisa, Assam, North East, Jammu & Kashmir) as you will get capped speed.

    I’m also subscribed to 3 months Rs.248 pack but as Reliance don’t have 3G license and service in our Haryana circle, we are getting 200-256Kbps speed even though it(MDMA) shows capped to 64Kbps.

  • RCOMcare January 20, 2012 12:41 pm

    @Paresh Goyal

    Hi Paresh ,

    Our customer service team has informed us that the matter has now been resolved. Assuring you the best of our services at all times.

    Regards,

    RCOMcare

  • P.S. January 19, 2012 5:54 am

    Hello frnds, I get 10-25 kbps downloading speed in punjab BSNL. It is EDGE network. Is my data capped?

  • barun (delhi) January 18, 2012 8:02 pm

    Hi, I get activated 99 3gb pack in delhi circle for 30days. But getting frustrated after getting speed below 10 KBPS

  • Richard John January 18, 2012 12:18 am

    I too am a victim of this fraud by Reliance. I am a Reliance GSM subscriber from Kerala. Recently, I did a GPRS recharge of Rs. 29 which gave me 1 GB of data usage with 7 days validity. I used it to browse on mobile & also connected it to PC via data cable. I was getting speed of around 200 kbps consistently which was too good to be true from a Company like Reliance. After the validity got over, I did a recharge of Rs. 248 two days back which gave me 20 GB of data usage with 90 days validity. But immediately after that recharge, Reliance showed its true colours. I found out that my GPRS/EDGE speed has been capped at around 32 kbps which is worse than a dial-up connection. Most of the websites never load up at this speed & I will be able to consume less than 10% of the data within the validity period. It is a very unfair & unethical practice to put a speed cap on 2G data. I have written to their Customer Care but as someone mentioned in the forum, the decision of speed capping has been taken at the highest level & I don’t think the CC will be able to do anything unless the decision is reversed at the same highest level. I am eagerly waiting for the web redressal mechanism to commence as directed by TRAI recently. Till then please suggest me what legal recourse can I take.

  • dskushwaha January 10, 2012 5:46 pm

    RCOMcare :
    @ved
    Hi Ved,
    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
    Regards,
    RCOMcare

    RCOMcare :
    @Avishek
    Hi Avishek,
    This is to inform you that your concern has been noted. Please share your contact number with us so that we are able reach you. Our team is eager to help you.
    Regards,
    RCOMcare

    RCOMcare :
    @Paresh Goyal
    Hi Paresh,
    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
    Regards,
    RCOMcare

    RCOMcare :
    @saptarshi dey
    Hi Saptarshi,
    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
    Regards,
    RCOMcare

    Don’t believe. This person is not from Reliance. It’s a fake, making the fun of us.

  • Tec January 10, 2012 5:08 pm

    I couldn’t believe when I was reading the post everything which has been mentioned is just so true .
    They have capped the speed at 64 kbps that is to say thats the top speed I have been getting a speed of only 11 kbps or something before this ‘unethical’ practice came into use I would generally get a speed of 200 kbps. Really can’t believe things would turn out to be like this and even after all this they say they are doing some network upgradation and that we will have to wait for the network update which is likely to get completed by 30th of January 12 I know some simply wouldn’t believe this but outs all facts . Also they are reluctant to give is our money back what crap, I has called the customer care before the recharge so why didn’t they tell me of such an update? This is cause we shouldn’t be expecting they ever would. Am amazed at how skilled this people are.at telling ‘white’ lies. Should be learning from them someday how exactly they do this . My complaint no. is 168220783 hope I get some resolution to my problem soon.

  • Abhijeet January 9, 2012 3:39 pm

    Form last 5 days i m complaining Rcare 198 to Deactivate my Local R-R 10p Pack.
    the customer care just take my complaint granted. no Request or Complain number is give to me, just asking me to wait for 1hr, 12hr, 24hr.. but nothing is working.. at last i went to Reliance store, and those people are the worst of all, their system is not working.. asking me to go to another Reliance Store. For complain their system is not working but for bill payment the system is absolety all right. Reliance Sucks! I want to Port Out of Reliance, but cant do because of one active Service.

  • RCOMcare January 9, 2012 1:15 pm

    @Saptarshi Roy

    Hi Saptarshi,

    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

    Regards,

    RCOMcare

  • Saptarshi Roy January 6, 2012 1:11 pm

    @RCOMcare

    Service request number 162508917 is still pending for mobile number 9372209452. This is pending for 3 months at least. Is Mr. Anil D. Ambani serious about telecom?

  • RCOMcare January 6, 2012 12:14 pm

    @saptarshi dey

    Hi Saptarshi,

    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

    Regards,

    RCOMcare

  • Avishek January 4, 2012 10:45 pm

    Thanks G Rao. I will try to follow your advice.

  • G Rao January 4, 2012 7:00 pm

    Please write to the following ids to resolve your problem. These so called Rcom care or customer care will not be able to anything simply because the unethical capping is ordered from the top management. Hence complaint at top level will only work.

    to: secy-dot@nic.in, ast-dot@nic.in, jst-dot@nic.in, ddgpg-dot@nic.in, ddgds-dot@nic.in, cp@trai.gov.in, secretary@trai.gov.in, ap@trai.gov.in, cn@trai.gov.in, ca@trai.gov.in, mn@trai.gov.in

    cc: ada@relianceada.com, anil.ambani@relianceada.com, satish.seth@relianceada.com, syed.safawi@relianceada.com, mahesh.prasad@relianceada.com

    Avishek :
    Hi Rcomcare,
    I have already registered a complaint in another consumer forum, and after that every day one new customer care executive call me for time passing with me. they know exactly what is the problem but cant do anything.
    My service request number : 168592650
    I am using smart gprs rs-99 pack from march – 2011 to till date on two of my reliance smart number and getting speed of upto 200kbps browsing on Mon to Fri and upto 250 kbps on sun – sat.
    But from last one month the situation is totally changed. Now I cant even open gmail in my browser.Every time I have to open it in basic html view mode. So I am thinking to switch to another operator.
    Until I get previous speed, I dont switch back to reliance. So if you want to help me please do something.
    My contact no – 9883155137 ( please dont call me if you do not wish to solve my problem )

  • saptarshi dey January 4, 2012 6:34 pm

    same problem with me too from last 6 months. dont know why they r doing such thing. They will surely going to loose many customers.. my number is 9861557775

  • RCOMcare January 4, 2012 6:05 pm

    @Paresh Goyal

    Hi Paresh,

    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

    Regards,

    RCOMcare

  • Avishek January 4, 2012 12:58 am

    Hi Rcomcare,
    I have already registered a complaint in another consumer forum, and after that every day one new customer care executive call me for time passing with me. they know exactly what is the problem but cant do anything.
    My service request number : 168592650
    I am using smart gprs rs-99 pack from march – 2011 to till date on two of my reliance smart number and getting speed of upto 200kbps browsing on Mon to Fri and upto 250 kbps on sun – sat.
    But from last one month the situation is totally changed. Now I cant even open gmail in my browser.Every time I have to open it in basic html view mode. So I am thinking to switch to another operator.
    Until I get previous speed, I dont switch back to reliance. So if you want to help me please do something.
    My contact no – 9883155137 ( please dont call me if you do not wish to solve my problem )

  • Paresh Goyal January 3, 2012 10:30 pm

    Hey Man, you just stolen my words, I am also facing exactly same issue and reported to Reliance 4-5 times in past months. this seems to be Reliance trick to oblize customers to switch to their 3G network and forcefully subscribe to their 3G plans. Reliance tactics never been RELIABLE.Ist they said its network problem in your area, but I see network is proper and speed is capped by themselevs & they are pretending to help us. WHAT A SHAME ON Reliance, they offer 3GB/6GB per month in their 2G plan but customer never able to use more than 50 MB in a whole month due to f***ed-up speed. Better swiching to MTNL/BSNL 3G network at least cheaper and WORKABLE. my Rel no. – 93 24 8888 98

  • Omkar Rotkar January 3, 2012 8:57 pm

    i am reliance customer and i have been facing this problem for past one month…….
    and it really sucks………
    i tried to report about the problem the customer care is quite unresponsive to this issue…….

  • RCOMcare January 3, 2012 3:20 pm

    @Avishek

    Hi Avishek,

    This is to inform you that your concern has been noted. Please share your contact number with us so that we are able reach you. Our team is eager to help you.

    Regards,

    RCOMcare

  • RCOMcare January 3, 2012 3:12 pm

    @ved

    Hi Ved,

    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

    Regards,

    RCOMcare

  • Udayan January 2, 2012 10:01 pm

    Another unethical from Reliance : Again & again…Shameless..
    My complaint to Nodal officer..
    Deductions due to download of MyCallerTune (?????????????) simultaneously in 4(four) numbers have again occurred today at around 9PM…My calls are not getting connected at 198 for reasons only Reliance can explain..My last 50 calls from these numbers were made to 198..All these numbers are registered in DND..

    *The balance after deductions are upto 10 PM,02-01-2012…The balance may be even lower as the time progresses…
    The CC Executive tried his level best to connect the call to his superior(It would have been the first time I was going to speak to senior!!!!!!!!!) but as per previous experiences, the call got disconnected once the call was being transferred to the superior..I was kept in hold for almost 2 minutes..!!!!!
    Now please look into the matter..
    What can be done to curb off these menace permanently?
    I am losing out valuable time in complaining alone…
    Udayan Ray

  • ved January 2, 2012 8:38 pm

    Saurabh gupta :
    Reliance does’nt need any unethical practice their network is so bad it cant support speed more then 10-15 kbps when i contacted customercare through email and inform them about my problem of gprs speed their reply was sir you are on low bandwidth plan which can support only 10-15 kbps speed please shift to Reliance 3G for superior speed
    and their nodal officer so intelligent that he even doesn’t know that reliance does not have licence in my area(i have clearly stated my location with city and state) this speed was so bad even after having 2 reliance tower in 200 meter radius nearly 10 days have passed no reply after that no call no email

    who said i was getting 32 KBps uptill october but fro nov getting 4-5 KBps ,Reliance capped their speed ..and in Reliance 3G getting 18.06 Mbps ……..

  • Saurabh gupta January 2, 2012 7:38 pm

    Reliance does’nt need any unethical practice their network is so bad it cant support speed more then 10-15 kbps when i contacted customercare through email and inform them about my problem of gprs speed their reply was sir you are on low bandwidth plan which can support only 10-15 kbps speed please shift to Reliance 3G for superior speed
    and their nodal officer so intelligent that he even doesn’t know that reliance does not have licence in my area(i have clearly stated my location with city and state) this speed was so bad even after having 2 reliance tower in 200 meter radius nearly 10 days have passed no reply after that no call no email

  • ved January 2, 2012 6:10 pm

    Aircel also does the same getting 3-4 KBps only ………..

  • mukesh January 2, 2012 5:54 pm

    actually reliance & others want us to to opt for theirs highly priced 3g, please someone complain it to TRAI they need to be taught a lesson. I will never going to opt for their 3g service. Spending 100 rupees per month is ok but not more than that.

  • mukesh January 2, 2012 5:43 pm

    yes it’s true 1 month ago reliance speed was amazingly fast, but for last 1 month it’s giving the speed of 4-5 KBps which is disgusting. Cant download anything.. What is the use of giving 6 gb for 99 when no one can use even 1 gb in month for that speed. If reliance dont do anything regarding this matter, i think i’ll probably change my connection

  • ved January 1, 2012 10:11 pm

    Ya earlier getting 30-35 KBps but after nov getting only 7-8 KBps …….they capped their speed to 64 Kbps(8 KBps)………what to do now??

  • Avishek January 1, 2012 8:16 pm

    I am from kolkata. Completely agree with you. They capped the speed at 64 kbps from last month. I am complaining against them in one consumer complain website. After that every day one new customer care executive call me for resolution but till now nothing solve.

  • Dilip December 28, 2011 11:41 pm

    Here the speed of reliance is very good @AP. But net connection automatically disconnecting for every one hour. This is unethical, if i download large files, downloads interrupted and sometimes i need to download it from begining but there is no hope of download will success.

  • Nawang December 28, 2011 7:44 pm

    Over here reliance 2g network is almost absent 1-6kbps Nd it sucks

  • Nawang December 28, 2011 7:43 pm

    Over here reliance 2g network is almost absent 1-6kbps

  • ved December 27, 2011 3:31 pm

    Reliance sucks…….

  • Vivek Mittal December 26, 2011 9:03 pm

    @sukarna
    i am a tata docomo user for the last year and i have the same problem. Every 50 min data receiveing is interepted and no data is received after i have to disconect and reconect it again. This is some kind of unethical practice by tata docomo.

  • prasannan December 26, 2011 7:04 pm

    i live in gulbarga(karnataka), i was using reliance 2g 98rs net pack since last one year it was damm superb with 296kbps net connection,but since november 2011 they moved to 64kbps which is deadly horrible.now i left reliance and shifted to vodafone which is giving net at 224kbps…..while i used bandwidth pro for testing.

  • ved December 26, 2011 1:29 pm

    ranjit :
    i recharged with99 and getin 60kpbs speed
    and speed vary too much
    plz help to get 120 to140 kpbs speed
    how i get 120+ kpbs speed plz ……….help me

    u should drop a complain just call nodal officer ………..

  • ranjit December 26, 2011 12:16 am

    i recharged with99 and getin 60kpbs speed
    and speed vary too much
    plz help to get 120 to140 kpbs speed
    how i get 120+ kpbs speed plz ……….help me

  • eric cartmen December 25, 2011 7:32 pm

    airtel has also done in up west 60Kbps
    tata docomo 110Kbps
    reliance 60 Kbps
    all verified
    best network is tata docomo which is providing 110Kbps

  • @sharma December 25, 2011 6:25 pm

    This issue is not only with Rs99 pack but also with Rs248 pack which provides 20GB data usage with 3 months validity. Reliance is Pathetic!!!

  • ap December 25, 2011 1:12 pm

    @Saurabh
    u r rite bro.their balance deduction is still a big issue.and one more thing.i observed that they do not deactivate sim which is not used for long time.so they are showing fake subscriber base.

  • ap December 25, 2011 1:08 pm

    @Raam
    i too agree.ilive near gulbarga.i have used all gsm in karnataka.tata docomo gives stable but low speed.for speed i found vodafone gud at my place.also it has some gud packs for calling

  • sukarna December 25, 2011 11:59 am

    @ved
    in wb also docomo do the same…although speed is not so poor but the connection is interrupted in every 50 mins. dont know why….

  • pratik bhawsar December 25, 2011 10:39 am

    2-12-211 was to balance my REALINCE sim, speed leg of the net is being nei NO Why

  • ved December 25, 2011 8:40 am

    Raam :
    @Swati
    Now Tata Docomo is doing the same in Gulbarga Karnataka. Earlier (before 3G launch) their GPRS/EDGE was very good, 25-32 KBps at night and 10-14 KBps at peak hour But now it is capped at 14 KBps, meaning you get 6-7 KBps practically, disconnects every half hour or even better keeps you connected to the server but no uploading/downloading/browsing…I agree with the poster who said these operators are trying to force us poor customers to opt for their overpriced 3G plans

    Same here also geeting 6-7KBps in Docomo and Aircel both earlier geeting 25-30 KBps in both………..

  • Raam December 25, 2011 12:43 am

    @Swati
    Now Tata Docomo is doing the same in Gulbarga Karnataka. Earlier (before 3G launch) their GPRS/EDGE was very good, 25-32 KBps at night and 10-14 KBps at peak hour But now it is capped at 14 KBps, meaning you get 6-7 KBps practically, disconnects every half hour or even better keeps you connected to the server but no uploading/downloading/browsing…I agree with the poster who said these operators are trying to force us poor customers to opt for their overpriced 3G plans

  • Raam December 25, 2011 12:32 am

    @Kanaga Deepan N
    LOL Liked it man!!!

  • ved December 24, 2011 9:46 pm

    Reliance 2G is worst but 3G is best …….

  • saiesh December 24, 2011 12:22 pm

    Idea does cap 2G to 128 KBPS in maharashtra and Goa

  • Swati December 24, 2011 2:51 am

    rishi roy :
    PLZ YOU GUYS HAVE A POLL ON VARIOUS OPERATORS’ 2G SPEED AND SHOW IT FOR PUBLIC. THEY ARE AWARE OF OUR ACTIVITIES IN THIS LEGENDARY SITE. POLL CAN BE STATEWISE…

    i agree

  • Swati December 24, 2011 2:51 am

    i’m from orissa ,and here the shitty reliance people have capped the speed as shown above in screenshot as 64kbps that gives us around 8-10kbps speed in 2Gpack,TelecomTalk should raise voice against this cheating practices by reliance…

  • rishi roy December 23, 2011 11:12 pm

    PLZ YOU GUYS HAVE A POLL ON VARIOUS OPERATORS’ 2G SPEED AND SHOW IT FOR PUBLIC. THEY ARE AWARE OF OUR ACTIVITIES IN THIS LEGENDARY SITE. POLL CAN BE STATEWISE…

  • ved December 23, 2011 8:49 pm

    now reliance may improve their 2G speed …..

  • Saurabh December 23, 2011 7:51 pm

    This screenshot taken few minutes back will make you think good(to some extent) about Reliance GSM. But unreasonable balance deduction still a big problem.

    http://uppix.com/f-rim4ef48d99000e9edc.jpg

    U/L and D/L speed at 472Kbps and not 64Kbps.

    I’m feeling good as Reliance didn’t won 3G license for Haryana circle.

  • aryan December 23, 2011 6:36 pm

    reliance is the biggest thiev in the telecom sector ………….

  • Husain December 23, 2011 5:45 pm

    Reliance is best for its GPRS speed, but since few days I am facing low speed… so I contacted CustomerCare and told them about this news and in reply they told me that they don’t have any such information, this low speed can only be due to technical fault. I wish Telecotalk is wrong this time.

  • Ganesh December 23, 2011 2:47 pm

    Relience customer care are number 1 Mo Fos! Cheating s!!! Go to hell relience!

  • vijay December 23, 2011 1:25 pm

    I think Uninor also capping speed in chennai ! I’m using Nokia mobile with EDGE but i’m getting only 3kbps – 10kbps speed (many times in bytes/ network busy) even though i get full signal (DAY & NIGHT) ! No favourable response with customer care ! I’M THANKFUL TO TT TEAM IF THEY COME OUT WITH SPEED RANGE OF VARIOUS OPERATORS IN CHENNAI LIKE THIS ONE ! ANYWAY CONGRATS TO TT TEAM FOR MAKING THE PUBLIC AWARE OF IT !

  • S Joshi December 23, 2011 12:27 pm

    Ishaan :

    Kanaga Deepan N :
    AB Ji (author), it is your fault to expect ethics from Reliance…. They are the well known thieves… Expecting ethics from RCom is like expecting kindness from cannibals…

    LoL! Absolutely true. Rcom is the biggest M$%^#@ F%^@#%^ on the planet. Its fraud thief by DNA and will never ever change its stripes even if God says so! Its because Rcom is cheating and frauding India customers, Anil Ambani’s atocks are falling like dogs and people are dumping it big time. Most of group companies stocks have lost 90-95% of its peak value, because of peoples/customers curse. One dauy Anil ambani will come to roads and become a beggar becaue of peoples curse (whom he and his companies have cheated). Mark my words!

    +1. TOTALLY AGREE 100%

  • S Joshi December 23, 2011 12:27 pm

    Ishaan :

    Arun :
    Dear Author can we file a case in consumer forum for this unethical practice?
    As they promote there offer as GPRS pack not as the EDGE pack.
    Dear TelecomTalk admin please forward all the comments to Anil Ambani or to Dhiru Bhai Ambani…

    Please write to that Anil Ambani and his team at…
    To: ddgpg-dot@nic.in, ap@trai.gov.in, ca@trai.gov.in, cp@trai.gov.in, daca@trai.gov.in
    Cc: ada@relianceada.com, satish.seth@relianceada.com, syed.safawi@relianceada.com, mahesh.prasad@relianceada.com

  • Jagannath December 23, 2011 12:00 pm

    Reliance was always a thief & will continue to remain a thief :(

  • Anirban Mukherjee December 23, 2011 11:46 am

    Arun :
    Dear Author can we file a case in consumer forum for this unethical practice?
    As they promote there offer as GPRS pack not as the EDGE pack.
    Dear TelecomTalk admin please forward all the comments to Anil Ambani or to Dhiru Bhai Ambani…

    hey Arun as you can see many of our beloved readers had faced or currently facing same problem. So you can go ahead as your wish.

    Or all you can simply and quickly raise your voice here:

    http://www.facebook.com/RelianceMobile

    Mention our link to support your voice. :)

  • Arnav December 23, 2011 1:20 am

    Thank god people will really believe me now. I’m facing the problem since 9th december. I recharged with Rs 99 & suddenly speed goes down so much that it takes like an hour to download a 5MB song! Freaking disappointed in reliance 2G

  • akhilesh December 23, 2011 12:21 am

    Same is Now airtel started capping 80/80 in 2g plan in (both 2g+3g) Network
    previous airtel 2g speed was 30kB/s
    now its only max 10 to 12kB/s
    ===
    bsnl 2g also have was 128/64
    now its 64/64

    main reason is… forcing to use 3G plan

  • Manas Jain December 23, 2011 12:10 am

    Below is the mail i received for ccare of RCOM, after 15day of efforts.

    They conformed me that RCOM didn’t even made process for deactivation of GPRS services in both GSM n CDMA networks. they have substitute “just delete your GPRS settings…

    As other operators Vodafone, Airtel, Idea n other r hv process for GPRS deactivation, why not RCOM has it?

    customercare@relianceada.com
    Dec 11 (11 days ago)

    to me
    Dear Customer,

    Thank you for contacting Reliance Customer Care.

    We regret for the inconvenience caused in this regard.

    This is with reference to your e-mail regarding GPRS issue.

    Kindly we can able to deactivate GPRS pack only and GPRS service is a default service .We cannot able to deactivate GPRS service in your mobile ,as it is a default service available in all Reliance GSM SIM cards.If you don’t want to use GPRS , you can cancel your GPRS settings in your handset.

    Regards,
    Parthibhan
    Customer Care
    Reliance Communications Ltd

  • Ishaan December 22, 2011 11:59 pm

    Kanaga Deepan N :
    AB Ji (author), it is your fault to expect ethics from Reliance…. They are the well known thieves… Expecting ethics from RCom is like expecting kindness from cannibals…

    LoL! Absolutely true. Rcom is the biggest M$%^#@ F%^@#%^ on the planet. Its fraud thief by DNA and will never ever change its stripes even if God says so! Its because Rcom is cheating and frauding India customers, Anil Ambani’s atocks are falling like dogs and people are dumping it big time. Most of group companies stocks have lost 90-95% of its peak value, because of peoples/customers curse. One dauy Anil ambani will come to roads and become a beggar becaue of peoples curse (whom he and his companies have cheated). Mark my words!

  • Ishaan December 22, 2011 11:52 pm

    Arun :
    Dear Author can we file a case in consumer forum for this unethical practice?
    As they promote there offer as GPRS pack not as the EDGE pack.
    Dear TelecomTalk admin please forward all the comments to Anil Ambani or to Dhiru Bhai Ambani…

    Please write to that Anil Ambani and his team at…

    To: ddgpg-dot@nic.in, ap@trai.gov.in, ca@trai.gov.in, cp@trai.gov.in, daca@trai.gov.in

    Cc: ada@relianceada.com, satish.seth@relianceada.com, syed.safawi@relianceada.com, mahesh.prasad@relianceada.com

  • Manas Jain December 22, 2011 11:47 pm

    Manas Jain :
    AS same time same place with RCOM network normal 3G handsets getting 3 – 3.5 MBPS but with BlackBerry Services enabled BlackBerry handsets getting 1 – 1.25MBPS,
    Why???
    Isn’t that racism?

    And Worse is that, uploading speed in 3G RCOM network is 64-100kbps on BlackBerry handsets.

  • rishi roy December 22, 2011 11:47 pm

    In my locality they are providing 8 mbps in 3G. but 2G is pathetic. but every operator is doing this. ONLY DOCOMO IS PEERLESS WITH 300kbps. uninor is also good but they are capping for data rationing.
    DOCOMO has improved their network expansion and works pretty well in roam.

  • Manas Jain December 22, 2011 11:45 pm

    @Manas Jain

    And Worse is than uploading speed in 3G is 64-100kbps on BlackBerry handsets.

  • Manas Jain December 22, 2011 11:43 pm

    AS same time same place with RCOM network normal 3G handsets getting 3 – 3.5 MBPS but with BlackBerry Services enabled BlackBerry handsets getting 1 – 1.25MBPS,

    Why???
    Isn’t that racism?

  • SAYANTAN December 22, 2011 11:04 pm

    I AM USING AIRCEL POCKET INTERNET FOR NET SURFING IN KOLKATA.THE GPRS HELP LINE TOLD ME THAT THE MAXIMUM SPEED IN 2G THEY ALLOW IS 32KBPS,WHILE I GET MAXIMUM 3KBPS.same condition throughout the country.

  • Arun December 22, 2011 10:52 pm

    Dear Author can we file a case in consumer forum for this unethical practice?

    As they promote there offer as GPRS pack not as the EDGE pack.

    Dear TelecomTalk admin please forward all the comments to Anil Ambani or to Dhiru Bhai Ambani…

  • Arun December 22, 2011 10:32 pm

    I think Reliance is sinking…so it wants to get money as much as it can. Rcom needs to be revamped. Nothing is exciting in reliance anymore.
    I am getting in average 7-8KBps here in Delhi…

  • Pratul Karmokar December 22, 2011 10:28 pm

    If you think reliance is bad then the big boss Airtel is pathetic and caps the speed to 40kbps speeds which is untolerable. Even vodafone caps the speeds to 128kbps. So i have switched to uninor that is not capping the speeds. I have MDMA screenshots to prove this.

  • Idris December 22, 2011 9:50 pm

    Reliance is one of the theives, I have IDEA , I have 2G GPRS PACK, Idea used to offer 24 kbps on 2G which was even better but nowadays on 2G Network speed is less than 10 kbps! But luckily Idea has a gud Idea to allow access to 2G gprs on 3G network speed is beter upto 24 kbps! I wish they provide us with a perfect 256 kbps !

  • sagar December 22, 2011 9:41 pm

    yes this is true.I do agree with the author i.e. Anirban Mukherjee .Thanks for posting this issue .Here in Jharkhand also , these bastard reliance had capped the speed .They need a tight kick on their ass . I have ported out of relaince and opted for BSNL .It works fine in Mine locality.

  • DD December 22, 2011 9:24 pm

    DD :
    Reliance started this capping, I believe, 2 weeks back.
    Before that I was getting around 25 KB/s (200 kbps) on their EDGE network.
    I think they want to move their 2G customers to 3G network.
    Looks like time to switch to other network.

    By the way, now I never get more than 5KB/s (40kbps).
    Customer care does not accept the speed cap, I talked to them.

  • DD December 22, 2011 9:20 pm

    Reliance started this capping, I believe, 2 weeks back.
    Before that I was getting around 25 KB/s (200 kbps) on their EDGE network.

    I think they want to move their 2G customers to 3G network.
    Looks like time to switch to other network.

  • Vinod Gupta December 22, 2011 9:19 pm

    Very much true…Reliance speed has come down to 5KBps from 25KBps…they are making fool to people by claiming to prpvide higher data usage at lower cost..I’ll leave Reliance GSM once my data validity expires!

  • Abhijith December 22, 2011 9:16 pm

    @siva
    ya . . . 100 times better in every aspect . .

  • Udayan December 22, 2011 9:15 pm

    Reliance is getting irritating in every respect..Be it in Voice calls or Net Cards…Since they can’t cheat by deducting balance in net cards,they are resorting to these technics
    Better go for Docomo GSM..its better till now..can’t predict that they won’t change tomorrow..!!!!!!!!!

  • Anirban Mukherjee December 22, 2011 8:54 pm

    Kanaga Deepan N :
    AB Ji (author), it is your fault to expect ethics from Reliance…. They are the well known thieves… Expecting ethics from RCom is like expecting kindness from cannibals…

    You are absolutely right. It was my fault. :D

  • Saurabh gupta December 22, 2011 8:40 pm

    singh :
    but friends in my city i got 30 kbps transfer rate with Reliance GSM…

    brother this problem is faced only in those circles where reliance has 3G licence since they dont have licence for our circle so not a big problem

  • Ravi December 22, 2011 8:40 pm

    ALOK KUMAR :
    I also noticed that RCOM speed limit was about 64Kbps so i switched to TATA DODCOMO which data speed is 256Kbps in my locality.Now no need to go RCOM again.I never exhaust 6GB in a month,but due to speed i just like.For me 2GB in a month is sufficient.Certainly,They will lose many customer like me.

    I agree Docomo is best in kolkata with rs 65(2.5 GB).

  • Jai December 22, 2011 7:59 pm

    Hey now i get max 37kbps but 20 allways run time speed on my airtel prepaid.
    But i get max 12kbps on my reliaance gsm prepaid. But 6-8kbps allways run time gprs speed.i can’t belive 64kbps speed.
    Airtel is best then others.

  • singh December 22, 2011 7:54 pm

    but friends in my city i got 30 kbps transfer rate with Reliance GSM…

  • tele December 22, 2011 6:57 pm

    yes i agreed with you and i also face same issue in my reliance gsm card every month i recharge rs 99 and got 6144 mb per month but i can not use its all because
    its speed is very low Right now and when i surfing 1 month ago reliance gives good speed in 2g data plans (30 to 35 kbps download speed in IDM ) but right now reliance gives very low speed at 2g data plans (gujarat)

  • Abhay December 22, 2011 6:50 pm

    I want to know how can the same be detected on EVDO services of reliance as for the past 5-6 months i have been observing the same speed capping in Reliance Netconnect plus (reliance EVDO based wireless broadband) services. Kindly let me know.
    Thanks

  • Sudhakar December 22, 2011 6:32 pm

    I get 10 KB/s (that is 80 kbps) to 20 KB/s (that is 160 kbps) in Reliance GSM in Tamilnadu.

  • ALOK KUMAR December 22, 2011 6:07 pm

    I also noticed that RCOM speed limit was about 64Kbps so i switched to TATA DODCOMO which data speed is 256Kbps in my locality.Now no need to go RCOM again.I never exhaust 6GB in a month,but due to speed i just like.For me 2GB in a month is sufficient.Certainly,They will lose many customer like me.

  • SAKTHI December 22, 2011 5:34 pm

    Dont believe this. i never get speed more than even 10 kbs. this is fake data.

  • rudresh December 22, 2011 5:01 pm

    @Arjun YES UR RITE

  • Kanaga Deepan N December 22, 2011 3:55 pm

    AB Ji (author), it is your fault to expect ethics from Reliance…. They are the well known thieves… Expecting ethics from RCom is like expecting kindness from cannibals…

  • Gourav December 22, 2011 3:47 pm

    The one reason behind reliance’s low speed is that their gsm network is worst.1st of all they need to improve their network in all over India.

  • Anoop December 22, 2011 3:41 pm

    @siva
    Both were good. It become worst when docomo tieup with aircel. Reliance capping started in TN two weeks before.

  • Saurabh December 22, 2011 3:37 pm

    @Anirban Mukherjee
    I’m not saying your findings are wrong as I got the same results, in those circles where Reliance is providing 3G with 51/99/178/248 plans. Maybe it is not capped at my place as Reliance don’t have 3G license for Haryana. But at places where they have 3G, they do cap 2G speed like in Punjab.

    When I activated Rs.5/15/29 pack (on RGSM Haryana), the Negotiated QoS shows 256Kbps (or 32KBPs) both u/l and d/l and with 51/99/178/248, it shows 64Kbps (or 8KBps) though we get same speed in all plans.

    In Punjab, I used Rs.29_500MB_2G plan and you know I got 3G speed with Negotiated QoS in MDMA at 16000Kbps. It is still working with 3G speed in Punjab. Rs.5/15/29 giving 3G speed in 3G circles.

    I can’t say, it(3G speed with 2G plans) is everywhere but it is confirmed for Punjab circle.

  • Arjun December 22, 2011 3:23 pm

    At times I am able to get a speed of 240kbps on Reliance GSM. Anyways far far better than airtel.

  • Anirban Mukherjee December 22, 2011 2:41 pm

    @Saurabh

    dude… personally I also tried this along with my many friends… I got constantly 7-8Kbps(64Kbps/8=8Kbps)download speed using a well known download manager.

    In your case MDMA prediction is not so true… but you can realize yourself that 64kbps is too slow without using MDMA. :)

  • santosh December 22, 2011 2:39 pm

    Reliance, Idea… worst 2G speed,64kbps capping. Never ever buy 2G data from both operator. Even FREE GPRS is costly. reliance saw great height in Mukesh’s hand and now seeing great depth in Anil’s hand. Jai ho reliance…

  • saswat December 22, 2011 2:35 pm

    SD :
    Kudos to TT again!!!
    At last, the cat is out of the bag. I have been suffering from this & numerous times complained but to no avail. I tested in many different locations, then left using rgsm for data. The speed NEVER goes beyond 3-5 kB/s.
    Actually, we are the fools. They are giving 6gb only in circles they don’t have data customers.
    QUALITY IS ALWAYS INVERSELY PROPORTIONAL TO QUANTITY IF PRICE REMAINS UNCHANGED.
    Are yaar 5 rupey mein biriyani kharidoge to KAUWA BIRIYANI hi milega na?

    +1

  • saswat December 22, 2011 2:34 pm

    Abadan Mohapatra :
    People even use Reliance’ 2G GPRS service :O Well, I find it impossible to open even any wap page in a considerable time interval using R GPRS. But 3G is superfast, particularly uploads, as compared to 3G Services BSNL and AIRCEL in Odisha.

    +1

  • tabraiz December 22, 2011 2:25 pm

    I’ve used all the operator except uninor, the best is docomo, so far. I get a download speed of 25kbps constant. . But reliance is totally waste. The speed doesn’t go about 5kbps. And the best is using 2g plan in bsnl and connecting in 3g network.. @siva. For me docomo satisfy the need.. The speed is really nice, compared to others..

  • Shashank December 22, 2011 2:22 pm

    What do you expect from Reliance? they are the biggest thieves

  • Amar Patel December 22, 2011 2:11 pm

    This is same done by BSNL & Airtel also in Rajasthan. BSNL Give only 128Kbps download speed & 64Kbps upload speed. After lots of talk with BSNL CSC there is no answer from BSNL.

  • Saurabh December 22, 2011 2:10 pm

    I had posted here before that MDMA is reliable to some extent but it doesn’t reflect the true picture many a times. I have Rs.99 pack active and continuously getting 200-256 Kbps on 2G though MDMA showing Negotiated QoS at 64Kbps only.

    Check this pic and you will understand that what MDMA shows is not true.

    uppix.com/f-reliance4ef2ec5f000e9a99.jpg

    Even on Tata Docomo, it sows 128Kbps but I get 175-200Kbps while downloading.

    • ajay June 23, 2014 2:55 pm

      which state you are i getting only 20kbps in gsm

  • siva December 22, 2011 1:40 pm

    Here in tamilnadu Docomo gprs speed is worst than Reliance?

  • Anish December 22, 2011 1:14 pm

    Reliance is not India’s national operator. 2G data palns at 3G network will give 248Kbps in BSNL. Good for normal browsing. Not suitable for heavy lifters.

  • Sayan Chattopadhyay December 22, 2011 1:04 pm

    BSNL 2g GPRS speed on 3g mode speedtest.net/result/1662540723.png

    BSNL 2g GPRS speed on 2g mode speedtest.net/result/1662551917.png

  • Esmail December 22, 2011 12:59 pm

    Reliance GPRS sucks big time.. Uninor EDGE is one of the fastest I have come across, I get download speeds of atleast 20 KBps at all times. connection speeds are much higher (200 Kbps on usb tethering). they offer 6 GB data for Rs.90. what can be better. As far as 3G signal is concerned, I dont get reliance 3G network even in the heart of mumbai city, I get strong MTNL UMTS signal. Then they claim that they provide superior services.

  • SD December 22, 2011 12:54 pm

    Kudos to TT again!!!
    At last, the cat is out of the bag. I have been suffering from this & numerous times complained but to no avail. I tested in many different locations, then left using rgsm for data. The speed NEVER goes beyond 3-5 kB/s.
    Actually, we are the fools. They are giving 6gb only in circles they don’t have data customers.

    QUALITY IS ALWAYS INVERSELY PROPORTIONAL TO QUANTITY IF PRICE REMAINS UNCHANGED.

    Are yaar 5 rupey mein biriyani kharidoge to KAUWA BIRIYANI hi milega na?
    ;-)

  • Abadan Mohapatra December 22, 2011 12:50 pm

    People even use Reliance’ 2G GPRS service :O Well, I find it impossible to open even any wap page in a considerable time interval using R GPRS. But 3G is superfast, particularly uploads, as compared to 3G Services BSNL and AIRCEL in Odisha.

  • Raghu December 22, 2011 12:38 pm

    yes no one will use Reliance GPRS services. it is just waste of time using Reliance data services.

  • ved December 22, 2011 12:36 pm

    Pathetic speed from Reliance getting only 2-3 KBps …….Better to go with Airtel or Docomo getting 25-35 KBps (Tel n Doco) with these operators ……..

  • Amit Sarkar December 22, 2011 12:34 pm

    I Supporting this issue. Wherever an operator already controlling data usage so they have no right to restrict speed limit. i think they trying to convert there customer from 2G to 3G with this harassment.

  • Jayanth Kumar December 22, 2011 12:28 pm

    who will use reliance gprs services….

  • siva December 22, 2011 12:22 pm

    Is BSNL GPRS is better than Reliance in Tamilnadu ?

  • novicefreak1 December 22, 2011 12:05 pm

    BSNL speed cap at 128 kbps for 2g. In 2g mode never it reaches above 56kbps consistently. and selcting of umts in 2g plan is restricted.

  • Mohit December 22, 2011 12:04 pm

    Reliance is the biggest thief of the country.

  • Amit Mittal December 22, 2011 12:02 pm

    It is complete cheating by reliance. why they become data operator if they can’t provide peak data transfer.