Samsung is going through a tough phase and its problems seem to be never ending. After announcing a global recall of Galaxy Note7 due to an issue with its battery, the company recently started rolling out the replacement units. But another problem has surfaced, as it turns out, many of these replacement units are still not safe for use. Many of these units are reportedly plagued with overheating issues.
Earlier this month, Samsung said in a statement that it would be replacing the Galaxy Note7 with corrected units. Soon after Samsung started handing over the replacement units, a new report from South Korea emerged stating that the users are facing issues with the replacement units. These units were handed over to the customers through a Samsung-led exchange program. Some of the users are reportedly facing overheating and battery power loss issues with their new Galaxy Note7 units.
Samsung has not yet revealed the exact number of cases that have been reported about faulty replacement units. However, Samsung’s spokesperson affirmed that these cases are not related to the battery on the Note7. Samsung is currently facing issues with the mass production of devices and is looking into the matter for rectifying safety issues. To recap, Samsung announced the replacement program in the US, last week, after recalling around 1 million Galaxy Note 7 units. Many of the US based consumers complaints that the Note7 units bought via Samsung’s official website were only eligible for a refund and not a replacement.
With the issues reported in the replacement units, Samsung might just postpone the re-launch of the Galaxy Note7 in India that was tipped for October 7. Stay tuned with us for more info regarding Note7’s re-launch in India.