After Cheers Mobile (Etisalat DB) Outage its now the turn of another small GSM operator – S Tel which is down in Orissa, Bihar-Jharkhand and in other circles from last 12 days.
We were getting constant complaints from STel subscribers in Orissa and Jharkhand and one of reader Sonu alerted us regarding the same.
Same as Cheers Mobile, STel has passive infrastructure sharing agreement with Reliance Communications for the 4 telecom circles, and according to our exclusive sources Rcom has disconnected the service of STel from more than 700 BTS (Mobile Tower) across 4 circles.
While contacting the customer care officials of STel (Orissa) we have been told that the network problem which the Customers are facing now is a temporary one, and we are expecting the same to get resolved soon.
We have also been told that the experts are working 24 hours to restore the network which is taking slight more time than the expected one assuring that, we are putting all possible effort to restore the network as soon as possible.
This is very surprising to see Operators like S Tel who dint even come forward to alert its customer even after more than 12 days of downtime where as in case of Cheers Mobile the very next day they altered the customers and apologized for the inconvenience.
We hope at least after reading this S Tel officials will come forward and alert the customers and public what is happening and when things would be fixed.
A Happy Geek and a Network Research Engineer with a really cool day job…