Indoreans can WhatsApp complaints to BSNL

By November 21st, 2015 AT 3:31 PM

State-run telecom operator Bharat Sanchar Nigam Limited (BSNL) has kicked off a unique initiative to address customer complaints in Indore. The telco has launched WhatsApp service to register complaints from its users in the city and enhance communication with them, according to a TOI report. BSNL has around 3 lakh customers in Indore, and 26 lakh across the state. The latest initiative is a part of the Indian government’s revival strategy for both BSNL and MTNL.

bsnl-new-logo

According to BSNL’s General Manager, MR Rawat, the service would make it easier for the telecom users to use WhatsApp service. “BSNL is making continuos efforts to work for the growth of the sector. We are trying our best to give the users best possible deals,” he was quoted by the publication.

In addition to the service, the telecom operator is installing new mobile towers across the city to improve overall. These towers are likely to start functioning by 2016. BSNL would be installing FTTH (fibre to the home) in a bid to increase the network and land-line connection lines in the city.
The report said that BSNL is also preparing to install new mobile towers in rural areas to expand coverage. The telco would carry out test drive on continuos basis for the survey of telecom network within the city.

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Anil
Anil

I think BSNL is now improving its services. In my city also it has improved coverage and Broadband services. Keep it up.

Arun
Arun

I do noticed telecomtalk is of with very good people.
I love sudhakar and his bsnl love.
I love Idea88 user with his kindness.
duane which his love for airtel.
Asif – gentleman.
Ismail – smart guy i love him.
sahil sha – love his logical comments.
Lolachen – for his truthness.
and i love prince and many other guys in telecom.

a very good telecom community.

idea88
idea88

thanks … but don’t become a sudhkar

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