Most of the TATA DOCOMO users who recharged with special benefit packs should be aware of what is this article all about. Based on our observations there are may users who are afraid to recharge with special benefit packs from TATA DOCOMO as their base tariff may change from 1p/sec … Read More
After analyzing IVR services of some leading operators(Airtel, Vodafone), we decided to decode the entire Prepaid self-care services of 3 leading operators Airtel(*121#),Vodafone(*111#) and Idea(*147#). After 52 pain taking hours we came up with this info graphic showing and comparing the entire prepaid self-care services via USSD of these 3 … Read More
With new smartphone entering the market every month, choices are plenty. However, it is wise to compare some of the best handsets so that once can shortlist the finest choices available. Lenovo has just launched the Vibe X in the Indian market for a price of Rs 25,999 and it … Read More
Many (of our readers as well as other telecom minds) are in a shock, when Reliance Jio Infocomm joins hands with Bharti Infratel, the passive infra provider arm of Bharti Airtel which is considered to be the arch-rival of Reliance Industries on telecom landscape. With the alliance in the infrastructure … Read More
Last time i covered detailed analysis on Airtel Customer Care IVR and now it’s time for Vodafone.As already discussed the primary objective of an IVR is to provide information about products and services while navigating across various legs and to comfort users with updated and required information via a toll free … Read More
Vodafone IN has launched 5 postpaid plans for Karnataka Circle starting this December 2013 for new and existing customers. These 5 postpaid plans are in price segments of 199(/sec & /min), 299 and 399(/sec & /min) respectively and also come with good monthly benefits. My opinion immediately after analyzing these … Read More
The very first step that any Operator can take care of their customers is by providing a good Customer Care IVR as that is the first point of contact with the operator for any clarifications,Information,issues or requests.The primary objective of an IVR is to provide detailed information while navigating across various … Read More
Some time back I came up with an analysis on Post-pay RTP and RTP FR plans of Idea cellular and those plans are really not a worthy stuff after paying huge price. Let’s see what Vodafone IN has in store for its post-pay users who are frequent travelers or who … Read More
Now a days as soon as we call Bharti Airtel exclusive Post-pay Customer Care and enquire them about plans they just start off saying “Sir/Madam Airtel has launched first of its kind myPlan in India where you can design your own plan and get it activated on your Airtel number. … Read More
Its no more only voice era, though the transformation is still in progress both voice and Data are equally important for a smart phone user. In fact a smartphone is not really smart without an internet connection and hence we value the word DATA. Coming to a real life scenario … Read More
With immediate effect we can’t experience One Nation Plans and hence a Roam Free Mobile Tariff without any special plans/packs activated as the present roaming tariff model is bringing revenues to operators and they also don’t dare to lose it immediately due to incurring costs and call charges.Also if an … Read More
Management who are playing with a Brand may change,people who are operating a brand may get replaced.Policies,Tariffs and what not everything inside a brand may change and who knows even the Brand may dissolve, only a few knows whats actually going to happen inside a Brand(Oh dear here i’m talking … Read More
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