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Andrew Bonwick
Vice President of Product Development at Relm Insurance
Madhav Sheth
CEO of Ai+ Smartphone
Stephen Rose
CEO Render Networks
The consumers in metro cities are struggling and facing repetitive call drops, and slowing data speeds as the towers in these regions are operating at almost their full capacity. As per an ET Telecom report, the congestion being caused on these towers is causing the data speeds to slow and call drops to occur in turn degrading the quality of service for consumers. As per this report, the towers are running at around 85% to 90% of their full capacity and still struggling to keep up with the demand of the growing data consumption which is mostly driven by the cheap data tariffs.
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Average Voice and Data Consumption On the Rise
It is worth noting that as compared to the past year, both data and voice calls have risen dramatically owing to the industry situations. While last year, the average data usage per customer was only 2.5GB, now it has come up to 9.5GB, whereas voice calls have also come up to 820 minutes from the previous average of 400 minutes. Owing to the VoLTE network which uses the internet to route voice calls, more and more voice calls are being routed as data only. However, the thing of concern is that the industry has only been able to install around 50,000 to 60,000 cell sites while the requirement says that at least 100,000 cell sites would be able to suffice current demand.
The mobile phone companies and the telecom equipment vendors have agreed to the mismatch in supply and demand that has occurred in these urban regions leading to a lack of the sufficient number of towers, but even they have blamed their inability to install telecom towers as needed. They have asserted that the telecom operators are opting other methods to try and improve service quality.
