Bharat Sanchar Nigam Limited (BSNL) has finally implemented the IVRS-based Aadhaar verification mechanism which was rolled out by private telecom operators a couple of weeks ago. Now, BSNL customers who're looking to link their mobile number with Aadhaar or reverify their mobile number with Aadhaar can do that by just calling the IVRS toll-free number 14546. The service is currently available in only a few circles such as Andhra Pradesh & Telangana, Kerala, Punjab, etc. I have successfully linked my mobile connection to Aadhaar in Telangana region.
To recall, two weeks back, private telecom operators such as Bharti Airtel, Reliance Jio, Vodafone India, and Idea Cellular have implemented the same process. This OTP-based IVRS verification method removes the hassle for customers to visit the nearest telecom operator store to get the Aadhaar card linked to the mobile connection.
Earlier, telecom subscribers were required to visit any nearby operator store to get the reverification done. But now, they can call the toll-free number 14546 and follow the instruction to get the job done. Also, to be noted, this IVRS procedure works only for the numbers in the local state.
Here's the procedure to link your BSNL mobile connection with Aadhaar:
- Dial 14546 from your BSNL mobile number and select the preferred language (Hindi, English, or your regional language).
- Now the automated call will ask you to input the 12-digit Aadhaar. After entering, BSNL will verify the Aadhaar with UIDAI.
- If your Aadhaar is already linked with a mobile number, then an OTP will be successfully sent to that number. If your Aadhaar number doesn't have a mobile number linked to it, then the verification process doesn't proceed as this method requires a verified Aadhaar number.
- If you fall into the first category, keep your Aadhaar-linked number ready for the OTP and after receiving, enter the same OTP in the IVRS call to complete the procedure. Right after entering the OTP,
you will receive a confirmation SMS.
The state-run telecom operator recently introduced a web-based application for reverification of mobile connections of NRIs and senior citizens. To be noted, these NRIs and senior citizens can also reverify their mobile connection by the OTP based IVRS procedure as the automated call asks you to select if you're an NRI or Indian citizen at the start.